Customer Service with Spanish-Hybrid Bucharest
Found in: beBee S RO - 1 month ago
Customer Service Consultant with Spanish-Hybrid Bucharest
We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant with Spanish-Hybrid in Bucharest. As a Customer Service Consultant, you will have the opportunity to provide exceptional service to our Spanish-speaking customers while working in a dynamic and multicultural environment.
Responsibilities:
Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner
Assist customers with product information, order placement, and issue resolution
Provide accurate and efficient support to ensure customer satisfaction
Collaborate with other team members to resolve complex customer issues
Maintain a high level of product knowledge to effectively address customer inquiries
Document customer interactions and update customer records in the database
Identify and escalate priority issues to the appropriate department
Contribute to the continuous improvement of customer service processes
Requirements:
Fluency in Spanish and English, both written and spoken
Previous experience in a customer service role is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work effectively in a fast-paced and team-oriented environment
Attention to detail and strong organizational skills
Proficiency in using computer systems and software
Benefits:
Competitive salary and benefits package
Opportunity for career growth and development
Dynamic and multicultural work environment
Training and support to enhance your skills
Employee discounts on company products
Flexible working hours
If you are passionate about delivering excellent customer service and have strong language skills in Spanish and English, we would love to hear from you. Join our team as a Customer Service Consultant with Spanish-Hybrid in Bucharest and be part of a company that values its employees and provides opportunities for growth and development.
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