Customer Service Specialist
4 weeks ago
Company Description
JDE is a subsidiary of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in The Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including L’OR, Gevalia, Senseo, Tassimo, Pickwick, Friele and Café Noir.
We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup.
At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.
Job Description
We are looking for an enthusiastic Customer Service Specialist Romania to join our Customer Service team in Romania (Bucharest) and help maximizing our customer service experience.
The Customer Service Specialist role is responsible for ensuring that all orders and deliveries issues are promptly resolved in order to maintain the highest level of customer service.
Main responsibilities of the role, reporting to Customer Service Manager:
* Order Processing;
* Delivery management
* Process customer invoices;
* Resolve Customer Complaints;
* Communicate to customers all logistic data, price changes, promotions and allocations;
Qualifications
* SAP knowledge
* Advanced Excel usage
* Min 1 year of relevant experience
* Appreciate a fast pace and enjoy handling calls and enquiries on a daily basis
* Enthusiastic about coffee and passionate about customer
* Be a good listener and results-oriented
* University degree, preferably in Business Administration / Economics / Marketing
* You are fluent in Romanian & English
* If you’re also an excellent communicator and team player, we’d like to meet you.
Additional Information
If you are interested in this career opportunity at JDE, hit the “I’m interested” button and upload your application.
What We Can Offer
* The opportunity to join a highly successful global, yet local, coffee company at an exciting time of steep business growth.
* A strong focus on developing our team members through a series of on the job challenges, coaching and training, with the support of state-of-the-art tools and technologies.
-
Customer Service Supervisor
1 week ago
București, Romania GLOBAL CUSTOMER CARE SERVICES S.R.L Full timeJob purpose Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team...
-
Customer Service Specialist
3 weeks ago
București, Romania PROHUMAN APT SRL Full timeProhuman APT este in cautarea unui Customer Service Specialist dedicat si entuziasmat pentru unul dintre clientii nostri o companie de renume din domeniul bauturilor alcolice. Responilsabilitati: Dezvoltarea și menținerea relațiile cu cilentii dand dovada de profesionalism; Cooperarea cu toate părțile interesate și toți clienții, asigurând...
-
Customer Care Specialist
3 weeks ago
București, Romania Mondiad Full timeWe are looking for a Customer Care Specialist to assist our users with business and technical problems when using our services. These responsibilities include resolving customer queries, recommending solutions, and guiding users through the product's features and functionalities. An efficient candidate in this role should be an excellent communicator...
-
Customer Service with Italian
4 weeks ago
București, Romania Hudson RPO Full timeHudson RPO is currently partnering with our client to recruit a Customer Service Specialist fluent in Italian and English to join their team in Bucharest, Romania. Key Responsibilities: Support sales team inquiries, provide information, and assist with order processing. Collaborate with sales and business support teams to identify customer needs and...
-
Customer Support Specialist with German
1 month ago
București, Romania PROHUMAN APT SRL Full timeWe are looking for an enthusiastic customer support representative to join the team Customer Support Specialist with German Experience: 1-3 years work experience Education: faculty Tasks: • Review approved underwritten proposals for accuracy and completion. Process and administer finance contracts, supporting documentation and customer KYC Know Your...
-
Customer Service Officer
1 week ago
București, Romania NRF Poland Full timeAre you a proactive and enthusiastic individual with a genuine passion for customer service and a strong desire to advance your career? If you're eager to contribute your skills and dedication to our dynamic and international organization, and have the ambition to take our customer service to new heights, we want to hear from you!About the jobIn this...
-
Customer Service Support
3 weeks ago
București, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than...
-
Customer Service Support
2 days ago
București, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than...
-
Order Specialist
1 month ago
București, Romania PROHUMAN APT SRL Full timeMultinational company, world-leading expert with over 130 years of experience and more than 5,500 employees worldwide, is looking for a new colleague for its Bucharest office. Our new colleague will perform administrative tasks to support the sales team and help them to gain and keep customers. The sales support specialist will also respond to customer...
-
Customer Service Engineer
1 month ago
București, Romania HUAWEI DIGITAL POWER Full timeHuawei Digital Power offers leading Smart PV solutions harnessing more than 30 years of expertise in digital information technology. By integrating AI and Cloud, Huawei further incorporates many latest ICT technologies with PV for optimal power generation, thus making the solar power plant to be Highly Efficient, Safe & Reliable with Smart O&M and Grid...
-
București, Romania IGT Solutions Full timeYour Profile: · Excellent writing and speaking skills in Portuguese (C1 level ) is mandatory · Advanced English level · Previous work experience in an international airline environment / operations is a valuable advantage, but not mandatory · Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is an advantage ·...
-
Customer Support Specialist
3 weeks ago
București, Romania Inevo SRL Full timeCautam un nou membru in echipa noastra pentru postul de Customer Support Specialist. Noi suntem o echipa tanara, dornica de dezvoltare, ne pasa maxim de clientii si de nevoile lor si ne dorim sa oferim, in fiecare interactiune, o experienta wow. Compania noastra isi propune sa fie aproape de parinti pe tot parcursul dezvoltarii bebelusului, oferind grija,...
-
Customer Service
2 weeks ago
București, Romania Social Spot Romania Full timeTitlu post: Customer Service & Field Coordinator Departament: Client Service, Social Spot Romania Raportează către: Managing Partner Program: Full time Summary: We are currently looking for a talented and dedicated Customer Service & Field Coordinator to join our Client Service Team. The ideal candidate has excellent verbal and written communication...
-
AMO Inside Sales Specialist
3 weeks ago
București, Romania Gilbarco Veeder Root Full timeJob Title: AMO Inside Sales Specialist Are you a motivated and results-driven individual looking to take the next step in your sales career? We are seeking an AMO Inside Sales Specialist to join our dynamic team. As an AMO Inside Sales Specialist, you will play a crucial role in driving revenue growth and building strong relationships with our...
-
Customer Care Specialist
7 days ago
București, Romania ESX Intel World SRL Full timeEchipa ESX caută un nou coleg/a pentru postul de Customer Care Specialist in Bucuresti. Ne dorim în echipa noastră o persoană care urmărește să evolueze pe plan profesional, serioasă, energică, cu inițiativă și spirit de echipă dezvoltat! Menționăm modul de lucru hybrid și salariu atractiv ca avantaje principale, dar, desigur, și mediul...
-
Customer service
4 days ago
București, Romania EXE GREEN HOLDING SRL Full timeSuntem în căutarea unui coleg dedicat pentru poziția de Customer Service în echipa noastră. Dacă îți dorești să lucrezi într-un mediu dinamic, alături de o echipă prietenoasă și sa oferi suport clienților noștri, acest job este potrivit pentru tine. Candidatul ideal pentru acest post ar trebui să aibă abilități excelente de...
-
Customer Service Engineer on shifts
3 weeks ago
București, Romania HUAWEI DIGITAL POWER Full timeHuawei Digital Power offers leading Smart PV solutions harnessing more than 30 years of expertise in digital information technology. By integrating AI and Cloud, Huawei further incorporates many latest ICT technologies with PV for optimal power generation, thus making the solar power plant to be Highly Efficient, Safe & Reliable with Smart O&M and Grid...
-
Payroll Specialist with German
5 days ago
București, Romania Automatic Data Processing (ADP) Romania SRL Full timeJob Summary: The role of the Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing. In addition, this role will participate in the system testing as needed, provide consultation to clients and other stakeholders. Responsibilities: Responsible & fully accountable for the payroll & audit...
-
Customer Service Agent, Swedish Speaker
1 month ago
București, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more...
-
Team Lead Customer Service
3 weeks ago
București, Romania AUTO1 Group Operations SE Full timeDescrierea companiei AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners –...