Customer Service Agent, Spanish Speaker

3 weeks ago


București, Romania AUTO1 Group Operations SE Full time

AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30 European countries.
 
We move fast and love a good challengeemployees with more than 90 nationalities: with our strong team, flat hierarchies and fast decisions we’ve grown to become Europe’s clear market leader and don’t plan on stopping anytime soon.
 
Join us, building the best way to buy and sell cars.
 
Our customer service is not only the first point of contact for our customers, but also the flagship of our company. By providing superior and unique services, we ensure that our customers' expectations are consistently exceeded and customer satisfaction is always outstanding.
 
Be part of our colorful and motivated customer service team and contribute to the professional phone support of our private customers by coordinating appointments for our branches in Spain. With your support you will help to continuously improve our service quality.
 
Our offer


Permanent work contract, full time


Hybrid work, 1 week from the office, 1 week home


A nice office just 1 minute away from Pipera metro station


A warm team atmosphere and fun team events


Private health insurance via Medicover




Open communication and delivering results are more important to us than a dress code


Inclusive and respectful multicultural work environment


Personal development


 
Your new role


Proactive customer service (95% Outbound) to answer customers’ questions and help coordinate branch evaluation visits


Identify customers’ needs, clarify information, research every issue and provide optimal solutions


Simple process with help and support always available


Go the extra mile to engage customers


Your skills


Very good written and spoken Spanish language skills


Excellent communication skills and strong customer orientation with a friendly and professional approach 


Motivation to work in customer service - experienced or newcomer


6 months or more of experience in inbound or outbound customer service or other customer-facing sectors


You get extra credit for


12 months or more of experience in inbound or outbound customer service or other customer-facing sectors


Bachelor’s Degree


Interest in the automotive sector



  • București, Romania GLOBAL CUSTOMER CARE SERVICES S.R.L Full time

    Job purpose Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team...


  • București, Romania Genpact Full time

    Job Title: Collections-Spanish-Hybrid Specialist in Bucharest We are currently seeking a talented individual to join our team as a Collections-Spanish-Hybrid Specialist in Bucharest. This unique position offers the opportunity to work in a dynamic and multicultural environment while utilizing your language skills to assist our Spanish-speaking clients. Key...


  • București, Romania AUTO1 Group Operations SE Full time

    AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero,  and  we have exactly the right solution for private customers as well as ourB2B partners – operating in more...


  • București, Romania AUTO1 Group Operations SE Full time

    AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than...


  • București, Romania AUTO1 Group Operations SE Full time

    AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than...


  • București, Romania Amazon Full time

    AI Data Trainer with Spanish, OPTIMA - Alexa Shopping Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX), quality across shopping features, devices, and locales. Our primary focus lies in handling annotations...


  • București, Romania AUTO1 Group Operations SE Full time

    Descrierea companiei AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners –...


  • București, Romania Mondiad Full time

    We are looking for a Customer Care Specialist to assist our users with business and technical problems when using our services. These responsibilities include resolving customer queries, recommending solutions, and guiding users through the product's features and functionalities. An efficient candidate in this role should be an excellent communicator...


  • București, Romania NRF Poland Full time

    Are you a proactive and enthusiastic individual with a genuine passion for customer service and a strong desire to advance your career? If you're eager to contribute your skills and dedication to our dynamic and international organization, and have the ambition to take our customer service to new heights, we want to hear from you!About the jobIn this...


  • București, Romania JDE Peet's Full time

    Company Description JDE is a subsidiary of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in The Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a...


  • București, Romania Amazon Full time

    AI Data Trainer with Spanish - Fixed Term Contract 12 months, OPTIMA - Alexa ShoppingBasic qualifications:* Proficiency in both English and Spanish (C1 / C2 Level), with a special focus on writing and editing skills with a strong command of grammar, punctuation, and style OPIS Alexa Shopping Operations strives to become the most reliable source for...


  • București, Romania AUTO1 Group Operations SE Full time

    AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than...


  • București, Romania AUTO1 Group Operations SE Full time

    AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than...


  • București, Romania PROHUMAN APT SRL Full time

    Prohuman APT este in cautarea unui  Customer Service Specialist dedicat si entuziasmat pentru unul dintre clientii nostri o companie de renume din domeniul bauturilor alcolice. Responilsabilitati: Dezvoltarea și menținerea relațiile cu cilentii dand dovada de profesionalism; Cooperarea cu toate părțile interesate și toți clienții, asigurând...


  • București, Romania AUTO1 Group Operations SE Full time

    AUTO1 Group – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than...


  • București, Romania Hudson RPO Full time

    Hudson RPO is currently partnering with our client to recruit a Customer Service Specialist fluent in Italian and English to join their team in Bucharest, Romania.   Key Responsibilities: Support sales team inquiries, provide information, and assist with order processing. Collaborate with sales and business support teams to identify customer needs and...


  • București, Romania Arche Consulting Sp. z o.o. Sp. K. Full time

    About the company:  Global technology and consulting organization with a broad scope of services, including business consulting, software development, and IT outsourcing.  As a Technical Support Specialist with French/Portuguese/Spanish/German/Italian/Turkish/Russian Language, you'll have the opportunity to work with people from all over the world for...


  • București, Romania HUAWEI DIGITAL POWER Full time

    Huawei Digital Power offers leading Smart PV solutions harnessing more than 30 years of expertise in digital information technology. By integrating AI and Cloud, Huawei further incorporates many latest ICT technologies with PV for optimal power generation, thus making the solar power plant to be Highly Efficient, Safe & Reliable with Smart O&M and Grid...


  • București, Romania Gi Group Staffing Company Full time

    Gi Group România este în căutarea unui Customer Support Agent (RO), pentru unul dintre clientii săi, un furnizor global de servicii, specializat în externalizarea serviciilor de calitate și suport în ceea ce privește experiența clienților.  Cerințe: Cunoștințe de limba Engleză, nivel B2 (necesara perioadei de training); Abilități de...


  • București, Romania Gi Group Staffing Company Full time

    Gi Group România este în căutarea unui Customer Support Agent with German pentru unul dintre clienții săi, un furnizor global de servicii, specializat în externalizarea serviciilor de calitate și suport în ceea ce privește experiența clienților.  Cerințe: Cunoștințe de limba Germană C1, Engleză B2; Abilități de comunicare și...