Customer Services
1 month ago
Customer Services & Logistics Specialist
Bucharest, Romania
Overview:
Ficosota is now searching for a Customer Services&Logistics Specialist based in Bucharest, Romania to become a part of our International Team
Ficosota Ltd. is one of the fastest growing companies originating from Eastern Europe, engaged in the manufacture and sale of fast-moving consumer goods in several different directions – Home&Personal Care products, Hygiene Disposable Tissues and Snack food.
Key Responsibilities:
To prepare and send out bills and follow up a process of invoice both internal and external
Provides transportation according to price levels pre-approved by Logistics Manager
Handles claims from customers in relation to damage caused during transport
Updates price lists
To work with specific software NetSuite & SAP
Order fulfillment process for both MT and TT clients
Compiles data and creates reports if necessary
Work with and support the sales team
Required Skills:
1+ years of experience in Logistics order fulfillment, supply chain or related experience, FMCG area will be an advantage
Detail-oriented person, who maintains efficient workspace and manages time well
Telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues
Bachelor’s degree in the field of Logistics is an advantage
Good Computer Skills - MS Office
Organizational Skills
Excellent verbal and written communication skills
Meets deadlines, establishes appropriate priority, gets the job completed in a timely manner
Benefits:
The possibility to work and develop further in a fast growing FMCG company
To be part of a great international team, where the atmosphere is positive, ambitious and motivating
Position based in a great office in the heart of Bucharest -hybrid work schedule after probation period
Attractive package, adequate to your efforts and achievements
Laptop & Mobile phone
Premium Private Medical Insurance
Food vouchers
If you are interested in this opportunity, you meet the above-mentioned requirements, and are interested in learning and hearing more about our fast&smart colleagues, give it a try and apply
*We give feedback only to shortlisted candidates and to those invited for tests and interview.
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