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Key Account Manager
2 weeks ago
Job description - As a Key Account Manager, you will be responsible for building and developing strong relationships with current and /or new customers.
Main responsibilities:
Identifying clients' needs and preparing tailored solutions and commercial offers
Achieving monthly sales targets according with the yearly budget
Ensuring that the development of the contract is in accordance with the agreed terms and proposing tailor-made actions in order to obtain qualitative and quantitative KPI`s
Establish and prepare regular reports of progress and forecasts for sharing with internal/external parties
Focus on seeking new business opportunities for assigned clients or new customers
Active part in contract negotiations
Identify & drive operational improvements / changes towards service excellence
Ensure the coordination of the merchandising team in the assigned clients
Resolve any issue faced by customers in order to maintain trust and build a strong relationship
Play an active role in order to maintain a respectful and collaborating work environment.
Required Skills and Experience:︇︆︁︄︁︈︉︃︂︆︄︄︁︁︌︈︂︇︍︈︆︅︊︄︈︌︊︂
Proven work experience of minimum 5 years as a Key Account Manager with IKA and Traditional Trade portfolio, preferable in the Retail/ FMCG area
Financial analysis skills
Presentation, communication and negotiation skills
Proven customer service and sales skills, drive for results
Strong interpersonal skills, team player
Strong decision-making, organization and analytical skills
Advanced MS Office tools
Excellent English language skills, Turkish language is an advantage
B-category driver's license
-Bachelor's Degree
- The job requires presence at the office.
