Senior Key Account Manager

6 days ago

Bucharest, Bucureşti, Romania Zitec Full time €40,000 - €80,000 per year

Our Promise:

  • We support your career growth through continuous learning, coaching, and mentorship programs;
  • We promise you a feedback-driven culture that inspires healthy communication;
  • A friendly, professional, and supportive team is waiting for his new teammate;
  • A bunch of people with common hobbies and interests (sailing, football, running marathons, tennis, music, etc) is ready to welcome you;
  • A community driven by courage and creativity (we have our own beer and our own band that sings about us) is challenging you to have serious fun with us;
  • We designed benefits that give you the power to create balance in life, on and off work.

As a Senior Key Account Manager (Public Sector), you will:

Work in close coordination with the Public Sector Solutions team to ensure a successful sales process for bids & grants opportunities:

  • Identify key stakeholders and networks relevant to develop the bids & grants/public sector pipeline;
  • Coordinate all proposal development including high-value or complex proposals and bids, building on global, regional, and national expertise;
  • Develop and manage strategic partnerships to grow business;

Develop and expand the relationship with Public Sector Key Accounts:

  • Key Accounts screening & discovery (deep understanding of customer's business, gather customer insights & needs);
  • Expand the relationship with the Key Account (build trust and maintain the relationship with them, identify growth opportunities);
  • Farming growth (identify strategic partnerships, and new business ideas, propose new solutions or services that meet the Key Account needs);
  • Play an integral part in generating new sales or driving added value by owning the entire KA cycle (sales process & admin tasks);
  • Resolve any issues and problems faced by Key Account, avoid risks, barriers and limitations;
  • Serve as the link of communication between key accounts and internal teams.

What about you?

  • Business development, networking and key account management skills;
  • Previous sales experience of bids and grants projects and previous sales experience of complex software/ICT projects with multiple stakeholders involved;
  • Previous key account management experience with large public accounts in Romania, EU&UK (public institutions such as ministries, local institutions, central administration);
  • Highly developed interpersonal, communication and influencing skills: networking, representational, and negotiation skills;
  • A customer-oriented colleague, with adaptability and strong problem solving skills;
  • Good understanding of the customer behaviors and fears, proficient at guiding them through the process and offer recommendations;
  • Good understanding of sales and client contracting process;
  • Experience in the administrative area (Back Office, Operations, etc.);
  • At least 5 years of experience in a similar company to Zitec;
  • Attention to detail;
  • Experience in reporting and data analysis;
  • Experience with CRM tools; 
  • An advanced level of written and verbal English communication skills.

If you feel this role is for you, let us get to know you better There are 4 steps left:

  • A get-to-know HR Discussion with your recruiter;
  • Get to know our Sales Director and Public Sector Director;
  • A practical test;
  • A final talk with our Chief Growth Officer.

Our recruitment process is designed to foster diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive.

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