Head of Office

If you are searching for opportunities to develop your career in the field of Corporate and Institutional Banking, challenges to boost your future career path, then BNP Paribas is the right place for you.

Joining BNP Paribas means joining a Group that's constantly transforming itself in order to adapt to our changing society and to build the world of tomorrow. Applying to work at BNP Paribas is not just about applying for a job, it's about giving meaning to your work and passion and desire to go deep in the finance world

And to meet these challenges, we need skills and competencies at all levels.

What is the role?

We have created this new key role within the ITG team of BNP Paribas Romania Branch to act as a bridge between the departments of the recently opened and fast-growing Shared Service Centre (SSC).

We are looking for a candidate who represents ITG towards the other partners and exchanges information on all topics to ensure smooth communication with the key stakeholders.

The Head of Office is responsible for overseeing the efficient operation and management of the office, ensuring smooth day-to-day activities, and contributing to the overall success of the organization and will report to the Head of ITG in BNPP Romania Branch.

The Head of Office will have the following responsibilities:

Serve as liaison with staff, executives, senior leaders, and Head of ITG regarding company climate, employee well-being, project updates, proposals, and planning

Oversee daily operations in collaboration with senior managers and department leaders, and perform administrative tasks such as planning and coordinating annual corporate meetings or scheduling facilities

Develop and build relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with Head of ITG and other executives on special projects

Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications

Implement and manage the service-specific tasks, in alignment with the strategic objectives of the department and division, to achieve company goals.

Ensure all associated activities are conducted in accordance with organizational policies, processes and standards.

Anticipate and lead necessary changes according to the Company's strategy and division objectives, while ensuring the effectiveness and continuous improvement of the service and managing associated risks and issues

Stimulate teams by setting, managing and monitoring activities associated to the individual objective setting and performance indicators, by means of regular dialogue with staff members and by capturing and cascading relevant aspects of objectives to the team

Monitor and improve the team structure and processes to drive efficiency

Ensure the team is adaptive to continued growth

Manage risks, implementation and monitoring of quality assurance

Financerelated tasks:

Assisting the SSC management in controlling their costs and identifying opportunities for improvement.

There is potential to extend support to other shared activities in other countries within the CEE region in the future

Maintain a strong dialogue with the SSC management on all financial topics including tax

Support the SSC budgeting process

Analyze and work together with SSC and Finance EMEA Platform in finding the proper allocation of different types of costs

Contribute to the appropriate cost center and monitoring structure

Active contribution to the preparation of various ad hoc reports and investigations to the SSC management

Participate actively in various projects related to SSC development

Operational Permanent Control related tasks:

Contributes to performing the monitoring of control execution of operations and Shared Service Teams

Active support of the preparation of Internal Control Committees of the region

Actively participate in the Group driven Risk Control Self-Assessment exercise for the ITG function and other SSC activities

Active contribution to the policies and procedures for the SSC activities

Liaise actively with CE Region OPC team members, BNP Paribas branches' stakeholders and Head Office colleagues, subject matter experts.

What qualities do we look for?

As a Head of Office, we expect very good knowledge in the following areas:

Seven or more years of experience in business management or executive role

Strong background in Finance with a good ability to articulate and communicate both in writing and verbally with non-Finance people

Bachelor's degree (or equivalent experience) in business administration, finance or similar field

Experience in organizing and directing multiple teams and departments

Experience in planning and leading strategic initiatives

Experience in data analysis and budget management

Consulting experience, with a focus on operations management

Proven success in a project coordination role

Business mind, focused on developing creative solutions

Excellent written and verbal communication skills

Versatile abilities and extreme dedication to efficient productivity

Willingness to learn and work in a changing environment

Pro-active and innovative; able to develop/implement changes and improve/optimize workflows

Very good communication skills in English (oral and written); knowledge of French is a plus

General Skills we expect:

Very good communication skills and capacity to provide feedback

Teamwork – we work together and not as individuals

Adherence to the team schedule

Capacity to maintain focus on given tasks

Why choose BNP Paribas?

Progressive career development opportunities of a large multi-national bank

Talent Development opportunities within BNP Paribas Group

Employee culture that is focused on creating a great place to work

Multinational business environment

On-the-job training and networking opportunities.