Technical Service and Sales Representative

Requires:

To visit existing customer portfolio on agreed frequency basis and make timely decisions on technical matters for all Customers. To visit potential customers and prepare commercial proposals To lead projects for new products / product changes. Liaise, and work with laboratory on product developments / customer projects. Provide information to US & European and Central Eastern Europe Sales & Technical Service teams on any issues. Inform Manager of customer problems in a timely manner and provide a weekly update. Perform Knowledge College (Liquid, Powder) training for CEE and Europe Advance PPG's commercial presence in defined region through the development liquid and powder coatings business Support profitable growth by training, supporting & motivating the Service Organization. Develop customer satisfaction with service, response, and problem-solving activities. Direct involvement with projects, supplying advise, and expertise for plant and equipment design. Maintain competitive intelligence to support Sales & Marketing. Advance PPG's market position through the development of regional technical service specialists to support and provide immediate response to emergencies. Maintain PPG's image as a good corporate citizen with suppliers, peers, and subordinates by ensuring compliance with all PPG policies. Promote and enforce safe working practices through formal annual Environmental, Health, and Safety training programs. Ensure that a formal communications network exists between all parties, Equipment Supplier, Labs, and PPG Customers. Liaise with other PPG team, improve, and standardize documentation process of crucial information: Secure Launch, line surveys, trip reports, pre-test/ trial reports etc. Coordinate the introduction of new technologies/formulations from selection through commercialization and understanding of application techniques and processes. Understand complaint management procedure - provide support in the resolution of complaints and issues and suggest solutions. Manage complexity; develop business relationships with customers and manage ridged timelines. Maintain contacts with Equipment Suppliers and keep updated of new developments. English, Romanian speaking, good communication skills at all levels within PPG and the Customer base. Liaise with sales, laboratories, manufacturing and prospective customers, in terms of products, offers, specifications and environmental regulations. Ensure a culture of safety in all levels of service delivery. Contribute to increase PPG market share by valuing the technical advantages of PPG products and services. Experience in coating industry with good technical knowledge.

Requirements:

Knowledge of Liquid, Powder, E-cot paint technologies, from manufacture to application.

Knowledge of Liquid, Powder, E-coat Products & Processes.

Knowledge of Industry & marketplace.

Knowledge of PPG systems, terminology & policy

Project management of new business development

English, Romania speaking

Spoken Bulgaria and/or German language is an advantage

Willingness to drive and travel long distances and hours

The position requires at least 5 – 10 years of combined experience in a technical related field.

Demonstrated business experience in the surface coating industry.

The ability to manage, motivate, develop and promote teamwork is essential.

Good project management skills.

Good communication skills are required for liaison with customer and PPG personnel at all levels.

A good understanding of PPG 's Policies and Procedures would be a valuable attribute.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.