Document Management Officer

About us

We're NN Romania, a trusted leader in life insurance and private pensions, committed to helping people protect what matters most and build a confident financial future. But NN is more than a financial services company - people come first. We've built a workplace where you can be yourself, grow at your own pace, and make a real impact. We're proud to be recognized as a Top Employer, thanks to our colleagues who live by our core behaviors:

We collaborate (Team Up). We speak openly (Speak Up). We take initiative with responsibility (Step Up).

Your mission

Join us as a Document Management Officer and help shape the future of NN.

In this role, you'll actively contribute to the success of both the team and the company by engaging with pension-related processes optimization, ensuring compliance, efficiency, and high-quality service delivery.

What will you do?

Registration of correspondence for internal / external clients

• Registration of documents at company level, scanning and uploading them in dedicated electronic applications;

• Manage databases with records of entries and outputs of all documents received and sent by mail / correspondence, handed manually or by external couriers;

• Daily preparation of records regarding correspondence records at company level according to internal procedures and legal norms in force;

• Preparation   of minutes of handing over documents to service providers (wrapping, packing, etc.);

• Registration of letters to customers in order to send them by mail / courier.

Archiving

• Receiving, registering and sorting documents from internal customers;

• Physical archiving of documents for delivery to the storage company;

• He is responsible for archiving records of entries / outputs according to the legal norms in force.

What will you bring?

• Student or graduate;

• Medium – advanced English (written and spoken);

• Diploma for archival activity management – is an advantage;

• Planning and organization;

• Customer orientation ;

• Attention to detail ;

• Communication skills (writing and speaking) ;

• Ability to work with routine tasks;

• Understanding of technical platforms and tools (RPA/OCR)- is an advantage.

What we offer

At NN we believe a diverse workforce allows us as a company to better serve our customers. NN Romania employs a variety of nationalities, languages and cultures, and we aim to create an environment where diversity can flourish. We foster a culture that welcomes and respects everyone. NN wants to ensure equal opportunities and rewards for all employees and extends employment opportunities to all qualified applicants and employees regardless of their age, race, religion, gender, sexual orientation, or disability.

We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves:

• Extra security: Life and health insurance, plus a group surgical insurance plan.

• Health & wellbeing: A customizable benefits package that includes private health insurance, dental and surgery coverage, life insurance, and voluntary pension.

• Flexibility that fits your lifestyle: Hybrid work model, flexible hours.

• Work from where you feel inspired: Up to 60 days of remote work from abroad.

• Time to recharge: Up to 27 vacation days based on tenure, plus extra days off for unexpected personal events.

• Office perks: On-site massage, fresh fruit.

• A modern office: In a quiet, central Bucharest location near the subway.

• Smart extras: Bookster and HILIO (ex-ATLAS) memberships.

• We stand by you: Access to tailored development programs; just bring your curiosity and drive to learn.

The monthly salary range for the role is between 4,786 and 5,600 RON gross. The salary range showcased is only indicative. The final benefits package will be agreed upon during final negotiations with each candidate, by considering different criteria, such as the experience and skills level. Therefore, the finally agreed salary will stay confidential, as per the applicable law and we reserve the right to apply adjustments to the offer at any time during the hiring process.  

*To apply for this position, you must meet the legal requirements for working in Romania