
Senior Key Account Manager
1 week ago
Our Promise:
We support your career growth through continuous learning, coaching, and mentorship programs;
We promise you a feedback-driven culture that inspires healthy communication;
A friendly, professional, and supportive team is waiting for his new teammate;
A bunch of people with common hobbies and interests (sailing, football, running marathons, tennis, music, etc) is ready to welcome you;
A community driven by courage and creativity (we have our own beer and our own band that sings about us);
We designed benefits that give you the power to create balance in life, on and off work.
As a Senior Key Account Manager, you will:
Develop business potential in existing accounts:
Develop a plan based on account management pillars: maintain the relationship, understand the challenges, and take actions needed to generate new opportunities;
Take action based on account type, for example, grow the business by doing upsell and cross-sell for medium, large and very large accounts;
Collaborate with internal teams to address client needs;
Achieve business continuity through service renewals;
Conduct business reviews, steering committees, retrospective meetings, and feedback sessions.
Discover new business opportunities:
Research potential clients' industry and understand corresponding business models;
Understand potential clients' organizational culture and identify relevant decision-makers;
Be aware of the potential client's main business challenges and assess its current situation in the market;
Proactively reach out to potential clients and leverage your network;
Manage both internal and external stakeholders, providing relevant and timely information;
Achieve assigned objectives and expectations, adapt to complex situations, and take the necessary steps to identify needs and minimize risks;
Qualify the leads found through your personal network, lead generation campaigns, or other methods. Use MEDDICC to decide if a lead is a potential new client.
Segregate the leads and group them by relevant categories (such as industry, size, urgency) to personalize your sales approach;
Convert leads until the final stage (disqualified, qualified) and turn the qualified leads into opportunities.
Take responsibility for internal operations:
Collaborate with internal teams (sales, pre-sales, delivery, marketing, legal, finance) to deliver optimal value to the clients;
Report the progress on opportunities in company tools such as Zoho CRM and Mirro and communicate the impact to the business line directors;
Ensure project invoicing when acquiring a new client by providing the necessary information to the finance team;
What about you?
Business Development, networking, and key account management skills;
Highly developed interpersonal, communication, and influencing skills: networking, representational, and negotiation skills;
Good understanding of customer behaviors and able to manage objections, proficient at guiding them through the sales process
Thorough understanding of the IT Romanian Market;
At least 5 years of experience in a company similar to Zitec;
Experience with CRM Tools;
advanced level of written and verbal English communication skills.
If you feel this role is for you, let us get to know you better There are 2 steps left:
A get-to-know-you HR Discussion with your recruiter;
A discussion with our Sales Director and our Customer Success Team Lead;
A practical assessment;
A final tale with our Chief Growth Officer
Our recruitment process is designed to foster diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive.
Department
Sales
Locations
Bucharest
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