IT Support Specialist

21 hours ago

Brasov Metropolitan Area, Romania Jungheinrich Business Services Romania Full time 15,000 - 25,000 per year

Founded in 1953, Jungheinrich ranks among the leading solutions providers for the intralogistics sector, with revenue of over €4 billion and more than 19,000 employees worldwide. Our goal is to be the No. 1 choice in intralogistics worldwide. The Group strategy is driven towards growing profitably and creating value sustainably.

As part of this strategy, a unique Global Business Services Center has been established in Brasov, in 2022, working together with all Jungheinrich entities worldwide, providing support in their day-to-day operations.

We are a young organization, in full grow, and we are proud to say that we already proved our capabilities – all our internal customers are very satisfied with the way we work, and our people created strong relationship that makes the team function at its best.

Your main responsibilities:

  • Operate in compliance with internal operational procedures, company policies, and instructions received from the hierarchical line.
  • Ensure the proper functioning of the company's IT and communication systems, and implement IT solutions according to Jungheinrich Group requirements.
  • Maintain ongoing communication with the central IT department for implementing new technical solutions and optimizing existing ones.
  • Provide necessary support to users during the implementation of new solutions and occasionally afterwards.
  • Ensure the functionality of the company's data infrastructure.
  • Monitor and maintain the computer network and IT infrastructure.
  • Maintain and regularly update the internal IT inventory database, including equipment, users, software, and licenses.
  • Install and configure hardware and software systems within the company.
  • Offer technical support to PC users for daily operations, upon request.
  • Implement IT procedures and technologies as established by the group.
  • Coordinate the implementation of new processes and constantly seek improvement opportunities for existing ones.
  • Ensure the maintenance of the company's security and access control systems.
  • Maintain IT equipment in optimal working condition.
  • Maintain a professional, respectful, and helpful attitude towards colleagues, clients, and other stakeholders.
  • Ensure the confidentiality of sensitive information, including salary and benefit data, and handle similar information about colleagues discreetly.
  • Strictly observe data confidentiality and corporate secrets.
  • Perform additional tasks as requested by the direct manager or company leadership, provided they are legal.

Therefore, a successful candidate would have:

  • Minimum of 3 years of experience in network administration, hardware, and software;
  • Excellent communication skills in English;
  • Server administration and infrastructure monitoring;
  • Configuration and operation of WIN10, WIN11, and Windows Server;
  • Proficiency in configuring and maintaining IT systems and devices;
  • Excellent communication skills for providing technical support to users;
  • Detail-oriented and highly organized with strong problem-solving abilities.

In case we will agree to start working together, you will find here:

  • A great team, supporting newcomers to adapt fast and to achieve professional excellence very quickly;
  • Excellent working set-up, with flexible schedule and hybrid program, allowing you to maintain a balanced life-work style;
  • Professional development opportunities through quality training, constant guidance, and support;
  • An attractive compensation package adapted to the market conditions;
  • Friendly and cozy work environment.

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