Specialist Colectare Debite

1 week ago

Bucharest Metropolitan Area, Romania Provident Financial Romania Full time 15,000 - 25,000 per year

Company Description

We are part of the British-based International Personal Finance (IPF) Group, a leading home credit provider in Europe with operations in 9 European countries, Mexico, and Australia. IPF, traded on the London Stock Exchange, serves 2.3 million customers globally. Our vision at Provident Financial Romania is to make a difference in our customers' lives through simple and personalized financial products. We offer small, unsecured, short-term loans, supported by a personal relationship with our customers and responsible, inclusive lending practices. We have almost 2,300 employees across over 60 cities in Romania, with significant investments and contributions to social responsibility programs.

Role Description

This is a full-time hybrid role for a Specialist Colectare Debite located in the Bucharest Metropolitan Area, with some work-from-home flexibility. The Specialist Colectare Debite will be responsible for managing customer accounts, collecting overdue payments, negotiating payment plans, and maintaining accurate records. The role also involves interacting with customers to resolve payment issues and ensuring compliance with company policies and regulations.

Qualifications

  • Experience in debt collection or customer service
  • Strong negotiation and communication skills
  • Proficiency in Microsoft Office and data entry
  • Ability to work independently and maintain confidentiality
  • Problem-solving skills and attention to detail
  • Fluency in Romanian; proficiency in English is a plus
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field is preferred
  • Previous experience in the financial sector is beneficial

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