Service desk with Italian

1 week ago

Bucharest, Bucureşti, Romania Infosys Full time 15,000 - 30,000 per year
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
    Location: Sibiu

Key responsibilities:

  • be assigned for one future-oriented, long-lasting and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
  • be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
  • be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
  • be a member of the international, dynamic and innovative company environment.

Requirements:

  • speak and write in Italian and English fluently;
  • handle phone calls, a necessity to reply to emails and give a useful guidance to the client;
  • perceive multitasking and problem solving as a piece of cake;
  • are a daily user of Windows, Android or iOS, Microsoft Office, etc.
  • want to be a team player rather than a lonely wolf;
  • can be punctual and relied on.

We offer to the candidates:

  • unlimited contract;
  • language bonus;
  • private medical insurance;
  • Benefit platform

  • Customer Deal Desk Drafting Specialist with Italian

    2 weeks ago

    Bucharest, Bucureşti, Romania Oracle Full time 30,000 - 60,000 per year

    DescriptionPreferred Qualifications The candidate should be advanced in English and Italian, any other foreign language is a plus. Preferred skills are: problem-solving, team player, sound planning and organizing, attention to detail and excellent change management. Previous customer service experience is a plus.Detailed Description The Customer Deal Desk...

  • Customer Deal Desk Drafting Specialist

    2 weeks ago

    Bucharest, Bucureşti, Romania Oracle Full time €15,000 - €30,000 per year

    Preferred QualificationsJOB DESCRIPTIONThe candidate should be advanced in English and Italian, any other foreign language is a plus. Preferred skills are: problem-solving, team player, sound planning and organizing, attention to detail and excellent change management. Previous customer service experience is a plus.Detailed DescriptionThe Customer Deal Desk...

  • Service Desk

    7 days ago

    Bucharest, Bucureşti, Romania Cloud Vault Full time 60,000 - 120,000 per year

    Ne marim echipaCautam un coleg cu nivel ridicat de energie și entuziasm pentru a aborda proiectele cu o atitudine proactivă și pozitivă in cadrul echipei de suport tehnic Level-1.ResponsabilitatiRolul de Service Desk & Monitoring Analysteste un rol esential in asigurarea functionarii continue si eficiente a echipamentelor critice pentru intreaga...

  • IT Service Desk Specialist

    3 days ago

    Bucharest, Bucureşti, Romania vidaXL Full time 15,000 - 30,000 per year

    IT Service Desk SpecialistWe are looking for an IT Service Desk Specialist to provide first-line technical support and ensure smooth day-to-day IT operations.You will:Identify, log and escalate incidents to the correct department according to the procedures;Provide first level support for requests received through chat, phone and service desk tickets;Handle...

  • Service desk agent

    7 days ago

    Bucharest, Bucureşti, Romania NTT DATA Full time 15,000 - 25,000 per year

    Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Identify issues, investigate root causes and recommend solutions to reported problems Provide technical guidance in activities associated with identifying, prioritizing and resolving...

  • IT service desk agent in Budapest

    3 days ago

    Bucharest, Bucureşti, Romania SRM Digital Limited Full time €40,000 - €55,000 per year

    ***********************************FULLY ONSITE IN BUDAPEST*******************************Location: BudapestKey responsibilities:Introduction: Join our dynamic team as a Dutch IT Service Desk Agent where you will play a crucial role in providing exceptional customer support to our Dutch-speaking clients. You will be the first point of contact for resolving...

  • Service Desk Analyst with French

    5 days ago

    Bucharest, Bucureşti, Romania Wipro Full time €20,000 - €60,000 per year

    Job DescriptionJob Title: Service Desk Analyst with FrenchReq Id: 100981City: BucharestState/Province: BucharestPosting Start Date: 10/7/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs....

  • AS400 Administrator

    7 days ago

    Bucharest, Bucureşti, Romania Shape Your Future with Us Full time €40,000 - €80,000 per year

    Job Description: AS400 System Administrator (with Italian)Role OverviewWe are seeking an experienced AS400 System Administrator to manage, optimize, and maintain the IBM AS/400 (iSeries) infrastructure. The ideal candidate will have strong system administration skills, experience with DB2 for AS400, and fluency in Italian and English. This role involves...

  • Service Desk Analyst with Dutch

    5 days ago

    Bucharest, Bucureşti, Romania Wipro Full time €20,000 - €40,000 per year

    Job DescriptionJob Title: Service Desk Analyst with DutchReq Id: 102854City: BucharestState/Province: BucharestPosting Start Date: 10/13/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs....

  • Customer Service Representative with Italian – Bucharest, Romania

    2 weeks ago

    Bucharest, Bucureşti, Romania Cloudheight Solutions Full time

    TheCustomer Service Representative interfaces with customers via inbound and outbound calls, or online communication, depending on client requirements. This position provides support and resolves routine issues related to the client's products or services.About The CompanyWe are a global technology and services leader, supporting the world's most recognized...