Service desk agent
1 day ago
Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Identify issues, investigate root causes and recommend solutions to reported problems Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance May prepare help desk incident reports and assist in hardware and software evaluation Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. University education, preferably technical degree or Microsoft certifications; Up to two years' experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications; Experience of providing remote IT support; Excellent communication and customer service skills; Fluency in Czech,Slovak and English Languages; Flexibility to work shifts.
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Service Desk Agent with German
1 day ago
Bucharest, Bucureşti, Romania NTT DATA North America Full time €20,000 - €25,000 per yearNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[Helpdesk Senior Associate with German]] to join our team in [[Remote]], [[Romania]].Service Desk Agent - GermanRole...
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Service Desk Agent with German
1 day ago
Bucharest, Bucureşti, Romania NTT DATA Full time €25,000 - €35,000 per yearNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[Helpdesk Senior Associate with German]] to join our team in [[Remote]], [[Romania]]. Service Desk Agent - German Role...
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Service desk Lead with French
6 days ago
Bucharest, Bucureşti, Romania Wipro Full time €15,000 - €30,000 per yearWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...
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Order Desk Agent
6 days ago
Bucharest, Bucureşti, Romania Enea AB Full time €15,000 - €30,000 per yearAre you a detail-driven communicator who thrives in a high-volume setting?We're on the lookout for an Order Desk Agent to manage the heart of our order workflow-ensuring accuracy, coordination, and customer satisfaction.You will be part of the Order & Delivery Team located in Bucharest and managed by the Head of Sales Operations.Key...
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Order Desk Agent
3 days ago
Bucharest, Bucureşti, Romania AdaptiveMobile Security Full time 15,000 - 30,000 per yearAre you a detail-driven communicator who thrives in a high-volume setting?We're on the lookout for an Order Desk Agent to manage the heart of our order workflow-ensuring accuracy, coordination, and customer satisfaction.You will be part of the Order & Delivery Team located in Bucharest and managed by the Head of Sales Operations.Key...
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Service Desk Specialist
2 weeks ago
Bucharest, Bucureşti, Romania Regnology Full time €35,000 - €45,000 per yearWhat you'll doAs a Service Desk Specialist in our global IT Service Desk team, you will be the first point of contact for all IT-related incidents and service requests. You will provide crucial support for our Microsoft 365 environment and endpoint hardware, ensuring our colleagues have the tools and assistance they need to be productive. Your primary output...
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Team Lead IT Service Desk
2 weeks ago
Bucharest, Bucureşti, Romania vidaXL Full time 30,000 - 40,000 per yearTeam Lead IT Service DeskWe are looking for a motivated and experienced Team Leader to join our 24/7 1st Line Service Desk team. The role involves coordinating the 1st Line Service Desk team who provide day-to-day user support and incident handling across our organization.As part of main responsibilities, you will make sure the team delivers quality service,...
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Service Desk Analyst L2
2 weeks ago
Bucharest, Bucureşti, Romania Wipro Full time €20,000 - €40,000 per yearJob description:Job DescriptionRole:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives͏Do:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the...
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Service Desk Team Leader with French
4 days ago
Bucharest, Bucureşti, Romania Wipro Romania Full time 20,000 - 40,000 per yearWipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.This role requires full onsite presence (Monday-Friday)ResponsibilitiesManage a team of...
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Service Desk Team Leader with French
3 days ago
Bucharest, Bucureşti, Romania Wipro Romania Full time 1,500 - 25,000 per yearWipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.ResponsibilitiesManage a team of Service Desk Analysts providing support across multiple...
