Service desk agent
1 day ago
Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Identify issues, investigate root causes and recommend solutions to reported problems Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance May prepare help desk incident reports and assist in hardware and software evaluation Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. University education, preferably technical degree or Microsoft certifications; Up to two years' experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications; Experience of providing remote IT support; Excellent communication and customer service skills; Fluency in Czech,Slovak and English Languages; Flexibility to work shifts.
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Service Desk
1 day ago
Bucharest, Bucureşti, Romania Cloud Vault Full time 60,000 - 120,000 per yearNe marim echipaCautam un coleg cu nivel ridicat de energie și entuziasm pentru a aborda proiectele cu o atitudine proactivă și pozitivă in cadrul echipei de suport tehnic Level-1.ResponsabilitatiRolul de Service Desk & Monitoring Analysteste un rol esential in asigurarea functionarii continue si eficiente a echipamentelor critice pentru intreaga...
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Service Desk Specialist
2 weeks ago
Bucharest, Bucureşti, Romania Regnology Full time €35,000 - €45,000 per yearWhat you'll doAs a Service Desk Specialist in our global IT Service Desk team, you will be the first point of contact for all IT-related incidents and service requests. You will provide crucial support for our Microsoft 365 environment and endpoint hardware, ensuring our colleagues have the tools and assistance they need to be productive. Your primary output...
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Team Lead IT Service Desk
2 weeks ago
Bucharest, Bucureşti, Romania vidaXL Full time 30,000 - 40,000 per yearTeam Lead IT Service DeskWe are looking for a motivated and experienced Team Leader to join our 24/7 1st Line Service Desk team. The role involves coordinating the 1st Line Service Desk team who provide day-to-day user support and incident handling across our organization.As part of main responsibilities, you will make sure the team delivers quality service,...
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Service Desk Team Leader with French
5 days ago
Bucharest, Bucureşti, Romania Wipro Romania Full time 20,000 - 40,000 per yearWipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.This role requires full onsite presence (Monday-Friday)ResponsibilitiesManage a team of...
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Service Desk Team Leader with French
3 days ago
Bucharest, Bucureşti, Romania Wipro Romania Full time 30,000 - 60,000 per yearWipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.ResponsibilitiesManage a team of Service Desk Analysts providing support across multiple...
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IT support Help Desk Agent
5 days ago
Bucharest, Bucureşti, Romania Infosys Full time €20,000 - €25,000 per yearLocation: BucharestKey responsibilities:You will work closely with our client in executing the pre-defined activities in the stream of IT Level 1 helpdesk support;The job begins when the Client user reaches you in the form of call, chat or email to for a technical issue. You will be required to verify basic information and then address the issue;You will...
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Service Desk with German
2 weeks ago
Bucharest, Bucureşti, Romania MHP – A Porsche Company Full time 20,000 - 25,000 per yearENABLING YOU TO SHAPE A BETTER TOMORROWCode number: J Entry level: ProfessionalsLocation: Cluj, TimisoaraOrganization: MHP - A Porsche CompanyTasks TasksTasksYou will serve as the first point of contact for customers seeking technical assistance via phone, support portal, or emailYou will identify and assess customer needs to ensure prompt and accurate...
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Customer Service Agent
3 days ago
Bucharest, Bucureşti, Romania Apt Resources Full time 15,000 - 30,000 per yearApt Resources is seeking motivated and customer-oriented Customer Service Agents to join our client's Ground Services team in Doha, Qatar. This role offers the chance to work with one of the world's most prestigious airlines and grow your career in the aviation industry.Key Responsibilities:Deliver excellent customer service to passengers at the...
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Bucharest, Bucureşti, Romania Oracle Full time 30,000 - 60,000 per yearJob DescriptionThe Customer Deal Desk Services Drafting Specialist job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle's quarterly and annual fiscal cycles. The Customer...
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Front Desk Consultant
3 days ago
Bucharest, Bucureşti, Romania Systematic Full time 20,000 - 25,000 per yearJoin a fast-paced and people-centric software companyAbout The PositionBecome a Front Desk Consultant and join our Group Front Desk team, working alongside colleagues from Romania and Denmark. You'll collaborate closely with Facility Management and other support teams, representing Systematic to colleagues and partners while managing front desk activities at...