Development Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now  Learn more: Please apply by 22 September 2025 Development Manager  Purpose: The position exists to manage the technical delivery for IT MDC GSC & Finance applications. The scope includes new project delivery, maintenance activities, and continuous delivery process improvement.     The incumbent collaborates closely with your peers, IT & business stakeholders to ensure that the development team focuses on business outcomes & customer satisfaction instead of focusing on tasks.You will work on the Agile ways of working currently implemented in JTI and will take ownership of a specific workstream that contains web applications specific to a business area.Responsibilities:  Manage outsourced development teams' activities, including the following functions  Communicate the requirements to external team leadsVerify technical analysis and estimations given by service providersEstablish the smooth communication channels between external development teams and the BTS/businessEnsure that application maintenance development activities are properly supported by documentation and work notes in Service Now, as well as code updates in Azure DevOpsEnsure that proper unit testing activities were done by external developers, and that the migration between environments is executed timely and in the optimal mannerManage the relationship and service delivery with MDC service providersExecute monthly review of SLA and KPIs. In case of failed KPIs, implement the corrective actionsOrganize and run the quarterly governance meetings with service providers and JTI managementReview regularly the service delivery processes and aim to improve them on a continuous basisCommunicate to service providers any changes in the MDC technology portfolio and development strategyPlan and coordinate the implementation of approved technical projects in your areaDefine the project scope, objectives, and resources; monitor and report on the project executionEnsure system integrity and performanceCoordinate the test (unit test, integration test) in collaboration with the key stakeholdersValidate the project deliveryResearch and development activities, including the followingAdvocate consistency and best practices in our code and architectureSeeking & evaluating new technologies & conceptsIdentify business cases and needs with R&D practicesRequirements:    University/college degree or equivalent work experience in computer sciencesFluent in written and spoken English5+ years' experience in Information Technology, preferably in international corporations2+ years of project management experience, including large-scale global projects3+ years of development management experience with Microsoft  Web & SQL  technologies, both on-premises and Azure PaaS2+ years on Microsoft Azure, Agile practices, and DevOps practices and tools (Azure DevOps and GIT Hub)Deep understanding of the Microsoft Technology Stack. Ability to envision, architect, and compose technical solutions using modern paradigmsExtensive experience on Azure DevOps usage & configuration (Azure Boards & Azure Pipelines in particular)Experience with Azure PaaS solutions and services (Logic Apps, Azure Functions...)Good conceptual knowledge and hands-on experience with agile software delivery methodologiesStrong analytical skillsAbility to work in a highly dynamic and changing environmentDeep knowledge of software design and testing methodologyFull awareness of the key service delivery processesAny working experience with Kubernetes is considered a bonusWhat to expect:  Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.Are you ready to join us? Build your success story at JTI. Apply nowNext Steps:After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.