Sales Administrator

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you'll also have one charity day allocated to support a cause that matters to you.  There are plenty of other perks. Apply to find out more.

About you:

We are seeking a highly organised and detail-oriented Junior Sales Executive to join our team. This role blends strong administrative support with the opportunity to develop commercial sales skills, making it an ideal stepping stone toward a future Digital Sales Manager position.

You will be responsible for ensuring smooth sales operations, processing smaller and fast-turn deals, and re-engaging older opportunities in the pipeline. The role suits someone with an eye for detail who enjoys process, but also wants to grow into a more customer-facing sales career.

Day-to-day, you will:

• Sales Administration & Data Management:
  Maintain accurate customer and sales data in Salesforce; generate and prepare contracts, recontract paperwork, and proposals; ensure database integrity and smooth handovers; manage and route customer communications; handle queries related to billing, portals, or general services; and provide day-to-day administrative support to Sales, Marketing, and Contracts & Renewals teams.
• Processing Smaller Sales:
  Take ownership of low-complexity or low-value opportunities such as SaaS module add-ons, quick upgrades, and promotional offers; ensure these are properly qualified, processed efficiently, and closed promptly while maintaining accuracy and compliance in all contract and billing processes.
• Pipeline Reinvigoration:
  Monitor older, lost, or stalled opportunities in Salesforce; re-engage prospects through email and phone follow-ups to reassess interest; and escalate requalified opportunities to the wider sales team for progression.
• Development & Sales Support:
  Participate in targeted outreach and warm call campaigns; shadow senior sales colleagues to build discovery and qualification skills; and gain experience in digital sales processes, including CRM management, video outreach tools, and structured pipeline reporting.

Your skills and experiences might also include:

• Experience & Technical Skills:
  Proven background in sales administration, customer service, or similar roles; comfortable using Salesforce or other CRM systems (preferred but not essential).
• Organisation & Attention to Detail:
  Strong organisational abilities, excellent attention to detail, and the capability to manage multiple tasks while prioritising effectively in a fast-paced environment.
• Communication & Interpersonal Skills:
  Excellent written and verbal communication skills, with a professional and confident phone manner and comfort in making follow-up calls.
• Mindset & Career Focus:
  Customer-focused and proactive approach, with a strong interest in developing a long-term career in digital sales.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.