Commercial Sales Admin
1 week ago
In this key support role, you'll be acting as the bridge between sales, customers, and internal departments, being responsible for managing quotes, processing orders and tracking renewals.
Key Responsibilities
- Generate and manage accurate sales quotes, orders, and associated documentation in accordance with internal processes.
- Monitor third-party service renewals, prepare proposals, and support recurring revenue efforts alongside Account Managers.
- Serve as a reliable point of contact for sales-related customer queries—responding professionally and promptly.
- Coordinate hardware and software procurement activities, ensuring vendor compliance and on-time delivery.
- Liaise with Account Management, Finance, Projects, and Service Desk teams to streamline fulfilment and customer onboarding.
- Assist in generating customer-facing reports and tracking contract KPIs to ensure data accuracy and visibility.
- Provide general administrative support to ensure seamless sales operations.
Required Qualifications
- Proven experience in sales administration within a commercial or IT services environment and familiarity with procurement processes
- Solid understanding of the full sales lifecycle—from quote to renewal and fulfilment.
- Tech-savvy and confident in using Microsoft Office and CRM/reporting tools.
- Strong attention to detail with a methodical approach to handling documentation.
- Ability to communicate clearly and confidently in English with internal and external stakeholders.
- Team player mindset with a positive, solutions-focused attitude.
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