
Billing Operations Specialist
2 weeks ago
The finance team is crucial for maintaining financial health and stability. This team comprises accounts payable, tax and treasury, payroll, and investor relations. Together, they manage financial planning, transactions, compliance, and investor communications, ensuring the organization operates efficiently and meets its strategic goals.
Responsibilities:
- Prepare bills, invoices according to procedures
- Process credit memos
- Create Customer Contracts in ERP ( Oracle Project Billing module)
- Ensure all customer master file is updated with the issued invoices and relevant contact information
- Track and highlight exceptions in the billing process
- Create event types accurately whenever required
- Liaise with data management team to ensure available contract information is accurate and generated invoices are correct
- Liaise with the PMO community whenever required
- Ensure the invoice has been transferred to the AR module
- Send invoices to customers
- Prepare reports and reconciliations
- Assist with month-end closing and SOX related activities
- Respond to all customer inquiries
- Support Team Lead and Senior Accounts Receivable Accountant in responding to Audit and Business queries and in identifying and implementing Process Improvements
- Timely and accurate solving of all internal/external queries related to these responsibilities
- Continuously improve processes
- Open to work cross markets
- Special and ad hoc projects as assigned by AR Team Leader
- Standard Operating Procedure creation and updating
- Making the billing process controls established through the internal policies
- Ensure Key Metric's are met and service is delivered to end users as expected.
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