Process Specialist

2 weeks ago

ClujNapoca, Cluj, Romania Endava Full time €40,000 - €60,000 per year
  • Own a Portfolio of Strategically important customers managing their invoicing and all related activities combining information as required from timesheets, contracts and Finance systems.
  • Deputize and substitute for Senior Process Specialist in responding to Audit and Business queries and in identifying and implementing Process Improvements.
  • Leads process management and work prioritization activities within the team including process improvements and process recommendations to the Head of Finance Shared Services.
  • Ensure SOX controls related to her area of responsibility in Contracts and Billing are designed, implemented, and performed in accordance with prescribed SOX requirements and in a timely manner, effectively and thoroughly documented. Perform internal controls responsibilities in accordance with Endava's SOX compliance program.
  • Monitor own and other Customer accounts proactively for irregularities.
  • Investigate and resolve queries from Customers and Endava Leadership.
  • Assess and support potential transitions into SSC Billings and Receivables from other Endava locations as well as Acquisitions.
  • Key contact for Internal and External Auditors.
  • Design and implement process level metrics, monitor and report to Endava leadership.
  • Identify the compliance and controls framework and ensure are implemented respecting segregation of duty.
  • Implement and ensure rigor on knowledge management; ensure process is documented and followed by team members.
  • Manage relationships with key process/business stakeholders.
  • Support the transformation initiatives and drive standardization across countries on OTC.
  • Drive E2E OTC Process Management including process, performance and projects.
  • Act as point of contact for all process/people related escalations.

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