Sales Representative

1 day ago

Bucharest, Bucureşti, Romania Intrarom Full time 30,000 - 60,000 per year

Job brief

We are looking for a competent
Sales Representative
for generating new sales leads, maintaining relationships with existing clients, negotiating contracts, and providing outstanding customer service.

Candidate profile

  • University degree.
  • 3–4 years of professional experience with Customer Experience (CX) products, solutions, and related business processes.
  • Strong technical and commercial expertise in CX solutions.
  • Solid technical and commercial knowledge of the Customer Experience products & solutions and business processes.
  • Proven track record in selling CX products and achieving business targets.
  • Experience in marketing techniques and in preparing commercial offers and tenders, in collaboration with other departments.
  • Ability to manage multiple projects simultaneously with strong attention to detail.
  • Excellent communication, presentation, and influencing skills at all organizational levels, including executive leadership.
  • Fluency in English and Romanian, with excellent verbal and written communication skills.

Key Responsibilities

  • Promote the company's Customer Experience (CX) solutions, products, and services.
  • Build and maintain strong, long-term customer relationships to drive revenue growth and achieve sales targets.
  • Conduct market research to analyze competition and identify new opportunities.
  • Identify business development prospects for CX solutions and collaborate across departments to ensure growth.
  • Establish and maintain trusted relationships with key customer stakeholders, executives, suppliers, and partners.
  • Serve as the primary point of contact for all CX-related customer matters.
  • Support customers in defining needs and requirements, and propose effective, tailored solutions.
  • Address and help resolve complex customer challenges by recommending viable alternatives.
  • Review tender documents and coordinate RFI/RFQ responses with Bidding and Technical Teams.
  • Ensure timely and successful delivery of solutions that meet customer objectives.
  • Communicate progress on monthly and quarterly initiatives to internal and external stakeholders.
  • Forecast and monitor key account metrics.
  • Handle escalated issues and high-priority requests as needed.

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