Global Trade Expert

3 days ago


Bucharest, Romania beBeeCareer Full time
International Trade Specialist Job Description\

The employee will ensure the correct and timely completion of data/information in the operating system, will constantly communicate with members of other offices, while offering exceptional support and assistance to our customer service departments.

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Key Responsibilities:

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  • \
  • Ensure a continuous and correct flow of data, respecting company procedures.\
  • Timely and correct entry of data in the operating system, with great attention to detail.\
  • Track the status of activities within the department and complete new information in the system, ensuring permanent updating to offer visibility to clients and the network.\
  • Ensure good collaboration with clients by offering permanent solutions to their requests.\
  • Process information only according to company rules, including internal policies, procedures, government regulations, customer policies, and needs.\
  • Have a full understanding of the operational flow of the department and continuously attempt to improve problem areas.\
  • Follow client manuals (SOPs, instructions) and carry out activities according to requirements related to each client.\
  • Ensure achievement of performance indicators established within the company.\
  • Immediately inform managers of issues requiring assistance and support.\
  • Guarantee observance of quality standards specific to the company and the industry.\
  • Respect confidentiality of data and company policies regarding this aspect.\
  • Comply with Performance Indicators (KPIs) within the company.\
  • Check accuracy of managed documents and ensure compliance with regulations according to company policy.\
  • Maintain complete and accurate records of client projects.\
  • Participate in the development and continuous improvement of products.\
  • Provide professional communication with internal and external clients.\
  • Offer support and supervision for team members based within the Service Center.\

Required Skills and Qualifications:

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  • \
  • Ability to work individually and as part of a team.\
  • Flexibility and ability to adapt to the work environment.\
  • Initiative and ability to develop solutions.\
  • Approach perfection with details.\
  • Ability to work under stress.\
  • Respect agreed deadlines for certain activities.\
  • Provide quality results.\
  • Be motivated and focused on goals.\
  • Handle conflict situations well.\
  • Carry out high-level professional communication.\
  • Be oriented towards customer satisfaction.\
  • Express fluency in English (written and oral).\
  • Experience in using computers and various software applications.\
  • High-quality standards.\

Benefits:

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  • \
  • Meal tickets.\
  • Health plan: medical.\
  • Life insurance.\
  • Free shuttle service from/to Aviatorilor Metro station.\
  • Employee Stock Purchase Plan.\
  • Training and Personnel Development Program.\
  • Growth opportunities within the company.\
  • Employee Referral Program Bonus.\

Additional Information:

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All your information will be kept confidential according to EEO guidelines.



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