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Customer Support Agent with German

3 months ago

Bucharest, Bucureşti, Romania Gi Group Staffing Company Full time
We hiring Customer Support with German for our client.

Location:
Bucharest

Requirements:
Proficiency in German (both written and spoken);
Proficiency in English;
Strong communication and interpersonal skills;
Ability to work independently and as part of a team;
Previous customer support experience is a plus but not mandatory.

Key Responsibilities:
Respond to customer inquiries and issues in a timely and professional manner;
Handle customer data and back-office tasks efficiently;
Collaborate with other team members to improve service quality;
Ensure customer satisfaction by providing accurate and thorough information;
Maintain a high level of product knowledge to assist customers effectively.

Benefits:
Daily meal vouchers worth 21 LEI;
Multiple pathways for career advancement, including the possibility of promotion within the first six months of employment;
Comprehensive, fully paid training program;
Individual employment contract provided;
Private medical subscription with the Regina Maria network;
Access to Bookster, an online reading platform;
Enjoy various discounts with our partners, including Lensa, Therme, and Hard Rock Cafe.