Customer Quality Engineer

2 weeks ago

Comuna Poiana Lacului, Arges, Romania RIAN & PARTNERS Full time €40,000 - €60,000 per year

We are looking for a skilled and solution-oriented Customer Quality Engineer for one of our customers in the automotive industry, located in Poiana Lacului, Arges county.

The ideal candidate is someone who can confidently manage the relationship with customers, communicate effectively across teams, and respond promptly to quality-related challenges. As a key interface between the customer and internal quality teams, the ability to adapt quickly, and ensure alignment with quality expectations will make a real impact.

Key Responsibilities:

  • Coordinates corrective and preventive actions for non-conformities identified during audits;
  • Acts as an interface between the customer and internal quality teams;
  • Manages the customer part approval processes and the related documentation;
  • Creates and updates samples and defect guides for product quality validation;
  • Participates in product launches, testing, and APQP/PPAP processes;
  • Leads continuous improvement initiatives related to quality indicators (RPPM, CPPM, IPPM, etc.);
  • Ensures compliance with IATF 16949 standards, and customer requirements;
  • Maintains the relationship with customers by providing support on quality issues and technical changes;
  • Analyzes warranty returns and proposes corrective actions;

Ideal competences & qualifications:

  • Bachelor's degree (preferably in a technical field);
  • Solid knowledge of quality tools: 8D, Core Tools, etc.;
  • 3 years of previous experience in a similar position;
  • Advanced level of English;
  • Available to take business trips;
  • Excellent communication skills.

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