Customer Relationship Officer

3 days ago

Bucharest, Bucureşti, Romania GTS TELECOM Full time 15,000 - 30,000 per year
HOW WOULD IT BE LIKE TO WORK AS A CUSTOMER RELATIONSHIP OFFICER WITH US?
  • Act as the primary contact for a portfolio of existing B2B clients.
  • Prepare, draft, and update commercial contracts, annexes, addenda, and other project-related documents.
  • Review documents for administrative and procedural compliance according to company standards and applicable legislation.
  • Monitor contract deadlines and ensure timely communication to all stakeholders (renewals, extensions, terminations).
  • Provide administrative support to the sales team during the bidding and offer preparation process (documentation, forms, presentations).
  • Prepare periodic reports on contract status and other commercial documents.
  • Other Sales Support related activities: processing, billing, archiving, etc.
How do we picture you?
  • University degree (preferably in economics, law, or technical fields).
  • Minimum 3 years of experience in a similar role (Sales Support, Contract Management, Commercial Back Office).
  • Experience in drafting contracts (demonstrated knowledge: contracts structure, contracts type, contracts writing, etc.).
  • Strong MS Office skills (Word, Excel, PowerPoint) and experience working with CRM/ERP systems.
  • Understanding of telecommunications and IT integration terminology and processes (an advantage).
  • Excellent written and verbal communication skills, attention to detail.
  • Ability to work under tight deadlines and manage multiple tasks simultaneously.
  • Advanced level of English (written and spoken).

Key Competencies

  • Customer relationship management
  • Active listening and problem-solving
  • Detail orientation for contract work.
  • Collaboration with cross-functional teams
  • Time management and multitasking
YOUR GTS BENEFITS

GTS has always grown through its people. Each of us matters: we work together; we share the outcomes of our success and we are there for each other in all moments of life.

Flexible benefits budget

You have the opportunity to choose what better suits your needs.

Trainings

So that you are always updated and know what should be expected in your area of expertise.

Company paid certifications

We are here to support you in every step you take for your professional development.

Advance salaries

We know that sometimes you need to be rewarded beforehand for your work...

Medical subscriptions

You can trust that, when necessary, you know who to rely on, without spending time searching.

Aid in case of passing away

No one should go through the hardest times alone…

Birth aid

Your joy is also ours

Referral bonus

A person you have recommended got the job? You get a bonus

Fruits in the office

A day in the office is more cheerful if we add … color, energy and vitamins

Christmas gift

"Santa GTS's" bag is always full, and the reindeers never miss their way to us

Easter gift

We are a cheerful and united team: how could we not have… a "GTS Easter bunny"?

Children's gift for June 1st

We know how much you want your kids to be happy

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