Subscription Manager with German

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

The EMEAI Subscription Management Team is focused on protecting and growing Annual Recurring Revenue (ARR) for PTC, driving customer growth. The EMEAI Renewals and Conversions team are mainly based in Bucharest, Barcelona and Munich, and once you join you will be part of an international and energetic team.

Your impact:

• You will be responsible for renewing Support and Subscription contracts with channel partners in Germany
• Protect and grow our Annual Recurring Revenues (ARR) which are critical to the success of PTC, making up 75% of PTC revenues by identifying and closing Up-sell opportunities
• Secure these PTC revenue streams by developing successful relationships with PTC channel partners to ensure Subscriptions and Support are renewed on-time
• In collaboration with key PTC stakeholder groups (Sales, Deal Desk, Finance, Legal and other functions as appropriate) ensure our indirect customers are highly satisfied with the services PTC delivers

Day-To-Day:

• Work on a daily and weekly basis in a highly structured fashion to achieve and maintain industry leading renewal rates with indirect customers and channel partners
• Achieve or exceed quarterly and annual targets
• Drive Renewals sales processes
• Accurate forecasting and daily updating in the PTC CRM (Customer Relationship Management) software Salesforce
• Manage all Renewal related partner queries in a timely manner with the right level of quality
• Weekly forecast calls with internal management to give an accurate picture of the current quarter Renewals
• Reviewing Renewal quotes for accuracy before submitting them to customers
• Supporting the transition process of our customers to Subscription or Cloud from Perpetual licenses
• Calculating Renewal offers or mid-term changes to contracts, being responsible for executing changes to Renewal accounts (preparing quotes, sharing quotes with partners)
• Ensuring quotes can be booked accurately

Key Competencies

• You are very curious and have the learning gene which is critical in this fast-moving industry
• You are detail oriented with a very structured approach to your daily work
• Daily accurate and concise updating of Salesforce and other CRMs comes naturally to you
• Sense of Accuracy: ensure pricing, quotes and system entries are correct
• Sense of Urgency: handle pressure at quarter end and support quick turnaround times for requests
• Ability to deal with ambiguity
• We hire team players who always work in the best interests of the Renewals team
• Excellent problem-solving skills, you bring a "can-do" attitude to work every day
• Leverage the PTC ecosystem to ensure optimal satisfaction levels for PTC customers throughout the entire renewal journey
• Drive programs and offerings to increase value for the customer and PTC

Basic Qualifications:

• Bachelor's degree or equivalent experience
• Excellent written and oral communication skills in English and German are
  mandatory

Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.
Review our Privacy Policy here
."