Business Change Manager

2 weeks ago

Sibiu, Sibiu, Romania NTT DATA Romania SA Full time €60,000 - €80,000 per year

Who we are

By joining our project, you will be working on an initiative of the European Commission focused on creating a more efficient, modern and secure customs environment within the European Union. Being part of this initiative set on a 2 years' timeline, you will have the opportunity to work on topics such as digitalization of customs processes, streamlining customs procedures to facilitate trade and reduce costs, harmonization of customs rules across all EU member states and combating fraud.

This purposeful project will not only give you the opportunity to have an impact on one of the key topics within the European Union, it will also offer you various professional opportunities, let you experience a collaborative environment, using cutting-edge technologies and experiencing diversity in your everyday professional life.

This position will be a critical partner on the Business and Organizational Change & Learning team providing thought leadership, and dedicated to change management and learning strategies and plans to ensure success. The Change Manager will be responsible for overseeing the transition of the managed services from incumbent to a new service provider, ensuring alignment with business constraints and maintaining service continuity throughout the process.

What you'll be doing

  • Design and execute a comprehensive change management strategy for the provider transition.
  • Coordinate with all stakeholders to ensure seamless service handover.
  • Manage the transition from the existing operational model to the new model, ensuring service continuity.
  • Monitor and report on change progress, risks, and mitigation strategies.
  • Ensure alignment with business constraints and regulatory requirements.
  • Facilitate workshops, meetings, and communication plans to support change adoption.
  • Maintain detailed documentation of change activities, decisions, and outcomes.
  • Support incident and problem management processes during the transition phase.

What you'll bring along

  • Bachelor's or Master's degree in IT, Business Administration, or related field.
  • Minimum 5 years of experience in IT change management or service transition roles.
  • Proven experience in managing provider transitions in complex IT environments.
  • Strong knowledge of ITIL change management processes and EC governance frameworks.
  • Excellent project management skills with experience in multi-vendor coordination.
  • Advanced reporting skills including dashboards, KPIs, and executive summaries.
  • Certifications such as PMP, PRINCE2, or ITIL are highly desirable.
  • Strong leadership and negotiation capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to manage stress and resolve conflicts during high-impact transitions.
  • Proactive and solution-oriented mindset.
  • Excellent command of both spoken and written English

  • Business Change Manager

    2 weeks ago

    Sibiu, Sibiu, Romania NTT DATA Europe & Latam Full time €60,000 - €80,000 per year

    Who We AreBy joining our project, you will be working on an initiative of the European Commission focused on creating a more efficient, modern and secure customs environment within the European Union. Being part of this initiative set on a 2 years' timeline, you will have the opportunity to work on topics such as digitalization of customs processes,...

  • Business Analyst

    5 days ago

    Sibiu, Sibiu, Romania NTT DATA Romania SA Full time €60,000 - €80,000 per year

    Who we areWe are seeking a highly skilled Expert Business Analyst with deep expertise in accounting and financial data management to join our SimpliFi Data Pool team. The successful candidate will play a pivotal role in bridging the gap between business needs and technical solutions, ensuring that our data pool aligns with strategic objectives and delivers...

  • ServiceNow Business Analyst

    2 weeks ago

    Sibiu, Sibiu, Romania NTT DATA Romania SA Full time €104,000 - €130,878 per year

    Who we areOur client is a leading provider of insurance and financial services in the UK. We are committed to innovation, customer-centricity, and delivering value through technology. Our ServiceNow platform is a key enabler of operational efficiency and digital transformation, and we're continuously evolving it to meet the needs of our business and...

  • IT Project Manager

    2 weeks ago

    Sibiu, Sibiu, Romania NTT DATA Romania SA Full time €60,000 - €80,000 per year

    Who we are We are looking for an IT Project Manager, who oversees and manages information technology projects from initiation to completion, ensuring they are delivered on time, within budget, and meet the required quality standards. You are responsible for planning, executing, and closing projects related to an organization's IT infrastructure and...

  • Unix Manager

    2 weeks ago

    Sibiu, Sibiu, Romania NTT DATA Romania SA Full time €104,000 - €130,878 per year

    Who we areThis initiative, led by a prominent European-level organization, focuses on creating a more efficient, modern, and secure environment and procedures. By joining this project, you will have the chance to work on critical topics such as digitalizing processes, streamlining procedures to facilitate trade and reduce costs.This meaningful project not...

  • Business Analyst with German

    5 days ago

    Sibiu, Sibiu, Romania NTT DATA Romania SA Full time €30,000 - €60,000 per year

    Who we areWe are looking for an experienced Business Analyst with strong analytical and communication skills to act as a bridge between business stakeholders and the development team. The ideal candidate should have a solid understanding of Agile methodologies, business analysis, and product management, with fluent German language skills to facilitate...

  • Business Analyst with German

    3 days ago

    Sibiu, Sibiu, Romania NTT DATA Europe & Latam Full time €60,000 - €80,000 per year

    Who We AreWe are looking for an experienced Business Analyst with strong analytical and communication skills to act as a bridge between business stakeholders and the development team. The ideal candidate should have a solid understanding of Agile methodologies, business analysis, and product management, with fluent German language skills to facilitate...

  • Business Relationship Manager Sibiu

    2 weeks ago

    Sibiu, Sibiu, Romania Provident Romania Full time 4,000 - 8,000 per year

    Scopul postuluiVei conduce, motiva și dezvolta echipa de reprezentanți coordonatori și reprezentanți de vânzări din zona alocată, pentru a obține o performanță durabilă, asigurând totodată creșterea constantă a numărului clienților și obținerea unei satisfacții crescute din partea acestora.Descrierea roluluiLa Provident vei găsi o...

  • Business Relationship Manager Sibiu

    1 week ago

    Sibiu, Sibiu, Romania Provident Romania Full time 60,000 - 80,000 per year

    Scopul postului Vei conduce, motiva și dezvolta echipa de reprezentanți coordonatori și reprezentanți de vânzări din zona alocată, pentru a obține o performanță durabilă, asigurând totodată creșterea constantă a numărului clienților și obținerea unei satisfacții crescute din partea acestora. Descrierea rolului La Provident...

  • Junior Business Analyst

    2 weeks ago

    Sibiu, Sibiu, Romania Arcwide Full time €104,000 - €130,878 per year

    Established in 2022 by BearingPoint and IFS, Arcwide brings together professional services expertise and innovative digital Cloud software – IFS Cloud – to deliver great service to support our clients in realizing value fast and meeting their long-term goals.Arcwide provides IFS Cloud professional and technology services to business leaders and...