LCL Operations Agent

1 week ago

Bucharest, Bucureşti, Romania MAERSK Full time 15,000 - 30,000 per year

Romania LCL Operations Agent

At Maersk, we have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain. We count on our people to make it happen. Besides focusing on creating value for our customers and the business, a key priority for us is to drive personal and professional development for our people to prepare for further career progression. We value the diversity of our talent and will always strive to recruit the best person for the job.

Key Responsibilities

  • Approve income entries of the files and/or invoices via the system.
  • Provide customers daily, weekly, or monthly follow-up reports.
  • Follow up on operational processes and resolve issues with foreign offices.
  • Identify root causes of cargo profit/loss and report findings to upper management.
  • Ensure completion and accuracy of registration processes.
  • Deliver an outstanding customer experience to our LCL clients.
  • Proactively identify potential issues and mitigate risks; ensure quick resolution of raised problems.
  • Collaborate closely with internal teams across origin and destination offices.
  • Serve as the first point of contact for customers.
  • Track cargo status and update relevant stakeholders accordingly.
  • Adhere to standard operating procedures and customer-specific IOPs, and monitor related KPIs.
  • Act as the primary customer contact and advocate customer needs within the organization.
  • Ensure smooth execution of end-to-end shipments by coordinating with customers and internal teams.
  • Secure accurate and timely invoicing to customers.
  • Build and maintain strong customer relationships, gaining insights into their business needs, expectations, and goals.

Who We Are Looking For

  • Minimum 3–4 years of experience, specifically in the LCL business & LCL product operation.
  • Previous experience as a forwarder co-loader or in agency operations is a plus.
  • Perseverance, with a strong sense of initiative and action-oriented mindset.
  • Strong analytical and problem-solving skills.
  • Effective communication skills, to manage both internal and external stakeholders.
  • Fluency in written and spoken English.
  • Proficiency in MS Office applications to prepare presentations and management reports.

We Offer:

We offer exciting career opportunities with a focus on diversity and award-winning talent development. Our values-led, diverse team is dedicated to supporting employees and fostering a culture of fairness, respect, and responsibility.

LI-Hybrid

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

  • LCL Operations Agent

    1 week ago

    Bucharest, Bucureşti, Romania A.P. Moller - Maersk Full time 30,000 - 40,000 per year

    Romania LCL Operations AgentAt Maersk, we have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain. We count on our people to make it happen. Besides focusing on creating value for our customers and the business, a key priority for us is to drive personal and professional...

  • Risk Agent

    2 weeks ago

    Bucharest, Bucureşti, Romania Ardent Group Full time 15,000 - 30,000 per year

    Informations générales Référence MétierSUPPORT - Compliance Intitulé de la fonctionRISK AGENT (BUCHAREST - ROMANIA) ContratCDI Description de la fonction THE SCOPEWith 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the...

  • Freight Forwarding Agent

    2 weeks ago

    Bucharest, Bucureşti, Romania C.H. Robinson Full time €25,000 - €60,000 per year

    Job ID: R45934Freight Forwarding AgentPrimary Location: Bucharest RomaniaWe're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our neC.H. Robinson is expanding the team in Bucharest and seeking a Freight Forwarding Agent to join our Global Forwarding division.Are you detail-oriented, service-driven problem-solver with a...

  • risk agent

    2 weeks ago

    Bucharest, Bucureşti, Romania GAMING1 Full time 20,000 - 30,000 per year

    THE SCOPEWith 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth,...

  • Airfreight Agent

    2 weeks ago

    Bucharest, Bucureşti, Romania CMA CGM Full time 20,000 - 25,000 per year

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to...

  • Менеджер по продажам

    2 weeks ago

    Bucharest, Bucureşti, Romania INTERNATIONAL DELIVERY SERVICES Full time 40,000 - 60,000 per year

    Sales Manager (Logistics & Multimodal Solutions)IDS Romania is establishing a logistics hub in Bucharest to serve the growing trade flows between Asia, the Balkans, and the European Union.We are building a strong team and looking for a Sales Manager who understands logistics and can drive commercial growth for our integrated logistics services.About IDS:IDS...

  • Customer Care Agent

    1 week ago

    Bucharest, Bucureşti, Romania b5bd8d69-6bb1-47e1-aed1-a3481b9fa692 Full time 34,000 - 120,000 per year

    Customer Care Agent 24/7 ShiftsWe are currently seeking a dedicated and customer-focused individual to join our team as a Customer Care Agent for 24/7 shifts. As a Customer Care Agent, you will play a crucial role in providing exceptional support and assistance to our valued customers. This is a unique opportunity to be part of a dynamic and fast-paced...

  • Customer Care Agent

    1 week ago

    Bucharest, Bucureşti, Romania Allianz Insurance Full time €15,000 - €30,000 per year

    Customer Care Agent – Roadside Assistance (Dutch-speaking)Why this role exists Be the calm, professional voice motorists rely on in critical moments. You will triage emergency calls, coordinate support with our partners, and follow through to successful case closure. Your work directly impacts customer safety, satisfaction, and Allianz Partners' service...

  • Business Operations

    1 week ago

    Bucharest, Bucureşti, Romania Wonderful Full time €30,000 - €60,000 per year

    Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.About UsnullRole OverviewWe're looking for a Business Operations professional to support and streamline our commercial...

  • Customer Service Agent- Italian speaker

    1 week ago

    Bucharest, Bucureşti, Romania Global-e Full time 15,000 - 30,000 per year

    We're looking for a Customer Service Agent to join our vibrant support center, where every day brings new challenges and exciting opportunities to grow. At our rapidly expanding international company, we're passionate about delivering outstanding service and we do it all in English. That means all customer interactions and internal communications are 100%...