CS Process Innovation Specialist

1 week ago

Bucharest, Bucureşti, Romania Sales Consulting Full time 40,000 - 60,000 per year
Key Responsibilities:


• Work together with Stakeholders:

Communicate with business stakeholders to learn about their needs. Compile specific business requirements, then record them for later examination.


• Data Collection and Analysis:

Gather and analyze data from many sources to spot patterns, trends, and insights that can guide business choices and workflow enhancements.


• Draft Requirement Outlines:

Provide thorough specifications covering functional and non-functional requirements for brand-new systems and system upgrades.


• Business Process Mapping:

To show current workflows and pinpoint areas for automation or improvement, create thorough models of business processes.


• Find Process Improvements:

Examine current corporate procedures to find inefficiencies and suggest improvements to boost output and cut expenses.


• Create and Execute Solutions:

Create and execute solutions that tackle recognized business requirements and process inefficiencies, guaranteeing congruence with overarching company objectives


• Stakeholder Communication:

Act as a point of contact for IT teams and business stakeholders, facilitating the efficient exchange of technical solutions and business requirements.


• Project Documentation:

Keep thorough records of business requirements, process models, project plans, and solution designs to facilitate project implementation and provide future reference.

Requirements:


• Advanced knowledge of Excel and experience with SAP (mandatory), Power BI, SELF, JIRA (nice to have);


• Experience of 3–5 years in a Business Process Analyst or Business Analyst role, experience in process/procedure improvement projects, and SAP implementation would be a strong advantage;


• Soft Skills - patience, active listening, curiosity and willingness to ask questions, initiative, ability to express and defend opinions, and persuasive communication;


• Language: English – conversational level.

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