UKI & ILROHU Customer Deal Desk Services Drafting Specialist I

Job Description
The Customer Deal Desk Services Drafting Specialist job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle's quarterly and annual fiscal cycles. The Customer Deal Desk Services Drafting Specialist is a partner for the Sales team, offering support mainly for pre, but also for post-sales activities in order to secure the successful outcome of the negotiation process. The position involves working in a multi-cultural environment and covering multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle's quarterly and annual fiscal cycles.

The Customer Deal Desk Services Drafting Specialist creates and validates contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and approvals, in response to requests received from Sales. Given the business complexity, the contracts may require non-standard terms, subject to further analysis related to approvals and clauses creation. For that purpose, the Deal Specialist follows defined engagement guidelines to liaise with other Customer Deal Desk teams, Finance, Legal and other groups across Oracle to ensure policy compliance and mitigate corporate risk. Duties and tasks are standard with some variation, in accordance with the role's specifics.

Job Requirements

• Able to complete own role largely independently within defined policies and procedures.
• Effective teamwork and collaboration skills.
• Excellent written and verbal communication skills.
• Sound planning & organizing, detail oriented, time management skills.
• Good command of MS Office.
• Flexible to change priorities and adjust to daily business requirements.
• Able to work effectively under time critical deadlines and pressure.
• Demonstrates resilience in times of change and uncertainty.
• Strong personal drive and self-motivator.
• Excellent customer service skills and proactive attitude.
• Experience in handling standard contractual documents is a plus.
• Knowledge of Oracle policies and procedures is preferred.
• Must be fluent in local languages for contracting countries.
• Ability to evaluate alternative courses of action, together with problem solving and decision making skills.

Responsibilities
The Customer Deal Desk Services Drafting Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales. The Customer Deal Desk Services Drafting Specialist follows defined engagement guidelines to liaise with other Customer Deal Desk teams, Finance, Legal, and other groups across Oracle to ensure policy compliance and mitigate corporate risk.

Qualifications Displayed In The Job Posting
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Excellent written and verbal communication skills. Organized, detail oriented, and time management skills. Proficient in Email, MS Word and Excel. Able to work effectively under time critical deadlines. Demonstrates resilience in times of change and uncertainty. Excellent customer service skills. Experience drafting standard contractual documents. Knowledge of Oracle policies and procedures desired. Must be fluent in local languages for contracting country. Ability to evaluate alternative courses of action. 2 years experience in contracts, purchasing, or equivalent. BA/BS degree, or equivalent years of experience.

Qualifications
Career Level - IC3

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