Team Lead IT Service Desk

What you'll doAs a Service Desk Specialist in our global IT Service Desk team, you will be the first point of contact for all IT-related incidents and service requests. You will provide crucial support for our Microsoft 365 environment and endpoint hardware, ensuring our colleagues have the tools and assistance they need to be productive. Your primary output...

IT Service Desk SpecialistWe are looking for an IT Service Desk Specialist to provide first-line technical support and ensure smooth day-to-day IT operations.You will:Identify, log and escalate incidents to the correct department according to the procedures;Provide first level support for requests received through chat, phone and service desk tickets;Handle...

Job description:Job DescriptionRole:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives͏Do:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the...

About the jobWipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.ResponsibilitiesManage a team of Service Desk Analysts providing support across...

ENABLING YOU TO SHAPE A BETTER TOMORROWCode number: J Entry level: ProfessionalsLocation: Cluj, TimisoaraOrganization: MHP - A Porsche CompanyTasks TasksTasksYou will serve as the first point of contact for customers seeking technical assistance via phone, support portal, or emailYou will identify and assess customer needs to ensure prompt and accurate...

Start something great today. Go Goodyear Location:Bucharest/RomaniaProactive Solutions Service Desk Agent with FrenchAct as single point of contact (telephone, E-Mail, etc.) while providing support services to Goodyear Proactive Solutions fleets after service activation (post installation and activation of telematics equipment on vehicles). Make sure...

Start something great today. Go GoodyearLocation:Bucharest/RomaniaJob DescriptionPrimary purpose of role:Act as single point of contact (telephone, E-Mail, etc.) while providing support services to Goodyear Proactive Solutions fleets after service activation (post installation and activation of telematics equipment on vehicles). Make sure customer comes...

KPMG in Romania is one of the world's leading providers of Audit, Tax and Advisory services.At KPMG we run our firm just as effectively as we support and strengthen our clients' businesses. That means hiring talented people to help develop and manage our brand, publish our thought leadership, control our finances, run our IT infrastructure, and support our...

Preferred QualificationsJOB DESCRIPTIONThe candidate must be advanced in French and English, any other foreign language is extra.Preferred profile is: problem solving abilities, team player, sound planning and organizing, attention to details and excellent change management. Previous customer service experience is a plus. Excellent written and verbal...

Company Description AUTO1 Group is Europe's leading car trading platform which connects the automotive industry through technology. We lead business activities in more than 30 European countries and enable dealers can buy seamlessly via our brand Our customer service is not only the first point of contact for our customers but also the flagship of our...