
IT Manager
2 weeks ago
If you are searching for opportunities to develop your career in the field of Corporate and Institutional Banking, challenges to boost your future career path, then BNP Paribas is the right place for you.
Joining BNP Paribas means joining a Group that's constantly transforming itself in order to adapt to our changing society and to build the world of tomorrow. Applying to work at BNP Paribas is not just about applying for a job, it's about giving meaning to your work and passion and desire to go deep in the finance world
And to meet these challenges, we need skills and competencies at all levels.
What is the role?
To carry out his/her missions, the IT Manager/ Team Lead will have have the following responsibilities:
Be the preferential point of contact for his/her business line, as well as for monitoring the proper functioning of the services
Advise his/her teams by guiding them in the use of standard IT products and reminding them of the technological roadmap
Manage escalations and the treatment of business irritants
Secure the quality of the services according to the Service Contracts signed
Write procedures, enhance existing incident reports
Client Relationship: communicate to the Client changes, incidents and provide a summary about service quality, in agreement with the Service Contract
Stay in touch as an individual and as a team to evolutions of the technologies in your perimeter, follow the functional and organizational changes, consider new procedures for handling your perimeter
Having a precise knowledge of the services provided to each customer
Support the local team in the daily activities
Monitor the local teams' backlog and allocation, follow-up on the main topics
Manages escalations and prioritization, both with respect to his/her business line and to stakeholders' requirements
Contact point for the main stakeholders (architects, test teams, DevOps teams, clients, management)
Ensure that relevant indicators are implemented for measuring and improving the quality of the service delivered
Review existing procedures and suggest improvements
Keep up to date the job descriptions, operating procedures and the documentation related to your day-to-day activities
Participate in interviews and evaluation of the people under his/her coordination
Follow up on people's career path, empower them and encourage their development
Rely on BNP processes to develop yourself and the team members
What qualities do we look for?
Previous experience in leading development teams is a must
Previous experience in developing Java applications (both front and backend) is required
As the manager of the development teams, we expect proven knowledge in at least some of the following areas:
Java backend (Spring Boot)
Angular
Microservices
Oracle, Docker. Kubernetes & NoSQL (MongoDB)
UML, DevOps, IntelliJ, Gitlab (Pipeline CI/CD), Cloud Object Storage
ITIL Foundation knowledge is nice to have
General Skills we expect:
Be able to write a clear report of your activities
Understand and follow written instructions and procedures
Be able to provide updates to existing documentation and procedures
Very good communication skills and capacity to provide feedback
Teamwork – we work together and not as individuals
Be proactive
Respect the processes.
Why BNP Paribas?
Progressive career development opportunities
Talent Development opportunities within BNP Paribas Group
Employee culture that is focused on creating a great place to work
Multinational business environment
On-the-job training and networking opportunities.
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