Logistic Specialist

4 days ago

Bucharest, Bucureşti, Romania Huawei Enterprise România Full time €15,000 - €30,000 per year

The Logistic Specialist is in charge to handle the spare parts application for customers within Europe and to make sure the parts will be delivered within the agreed SLA. Responsible to arrange on-site engineers to perform the replacement of the faulty parts, handling Supply Chain claims and also about the return of the faulty parts.

Responsibilities:

  • Handling the spare parts service applications requested by customers/ engineers;
  • Following the service process and trace the logistics status until the service is fulfilled;
  • Performing system operations such as dispatching the parts in the working platforms, ensuring the Huawei spare parts system is updated with the outbound and inbound operation by LSP (logical service provider) based on delivery;
  • Keeping clear records of all inbound & outbound parts, coordinating stocktaking every quarter to assure account accuracy;
  • Arranging with customers and engineers to return faulty parts back in time;
  • Providing feedback upon request based on the weekly/monthly activity of delivery;
  • Assuring the KPIs are achieved and the activities are followed end-to-end;
  • Assisting local Spare Part manager to finalize the service parts operation process, warehouse management and account system, assuring a smooth logistics channel and prompt parts delivery and returns;
  • Arranging the domestics and international logistics for the spare parts service in Europe region;
  • Performing DOA/Claim request follow-ups;
  • In charge of onsite service arrangement and of assisting ASP KPI management.

Requirements:

  • Advanced in English (B2 level) - mandatory (French, German, Italian, Spanish would be an advantage)
  • Educational background: bachelor's degree or above in areas such as Logistics Management, Enterprise Management, International Business or Economics related majors/ Telecommunications, Computers and Electronics;
  • Work experience: at least 1 year in logistics management or warehouse management would be considered an advantage;
  • Good communication skills;
  • High attention to details;
  • Familiarity with the spare parts business processes are considered an advantage.

Offer:

  • Motivational salary package and annual performance bonus;
  • Gym discounts;
  • Private Medical Insurance discount;
  • Flexible work schedule;
  • Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;
  • Life time learning environment and tools;
  • Transport settlement;
  • Support in internal professional reorientation;
  • Meal tickets.

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