Printing Service Delivery Manager

2 days ago

Brasov, Braşov, Romania Miele Tehnica Romania Full time 40,000 - 60,000 per year

Miele Tehnica
is a subsidiary of Miele & Cie. KG, Germany. We produce electronic components for a wide range of Miele appliances, such as washing machines, tumble dryers, vacuum cleaners, ovens and others. The products Miele offers to its customers set the standards for durability, performance, ease of use, energy efficiency, design and service products.

Join us as a
Printing Service Delivery Manager
and take ownership of our global managed print service —Streamline NX. This strategic role blends service management, technical expertise, and project leadership to modernize and optimize our print environment across the organization.

Responsibilities:

  • As a Printing Service Delivery Manager, you will be responsible for ensuring the smooth operation and continuous improvement of our global managed print service Streamline NX.
  • This role is at the heart of delivering reliable, secure, and efficient printing solutions across the organization.
  • You will manage day-to-day service performance, act as the primary contact for our global print platform and work closely with internal teams and external vendors to maintain high service standards.
  • Your focus will include overseeing technical support for print infrastructure, coordinating the deployment of multifunctional devices, and ensuring seamless integration with business systems.
  • You will take ownership of documentation and knowledge sharing, empowering IT support teams and end users with the resources they need. Vendor management will be a key part of your role, from negotiating contracts to monitoring compliance with SLAs.
  • Beyond operations, you will drive process optimization and lead projects aimed at modernizing our print environment.
  • Reporting directly to the Head of IT-Workplace, you will provide regular updates on performance metrics and ensure adherence to governance and security standards.
  • This is a strategic role that combines service management, technical expertise, and project leadership to deliver a best-in-class printing experience for our global workforce.

Profile:

  • 5 + years experience in IT Service Management or Managed Print Services;
  • Experience in coordinating suppliers and managing SLA contracts;
  • Previous involvement in projects to implement or optimize the printing infrastructure at the organizational level;
  • Experience in managing incidents and problems in enterprise environments;
  • Knowledge of ITIL processes (Incident, Change, Problem Management);
  • Experience in collaborating with global and cross-functional teams;
  • Experience in KPI analysis and reporting to management;
  • Experience in managing change and communicating with end users.
  • Fluent English language skills (German language skills are an advantage)

If you are looking for a long-term career and want to join a best-in-class company where your talents are appreciated, then we would love you to join our team

  • Microsoft Exchange Service Manager

    6 days ago

    Brasov, Braşov, Romania VALEBIS GROUP Full time 40,000 - 60,000 per year

    · Start: November 2025· Location: Romania· Duration: unlimited· Utilisation: 100%· Language: EnglishWe are seeking aMicrosoft Exchange Service Managercontractor to lead a small, skilled team responsible for the reliability, performance, and security of our global Exchange environment. This role manages a high-impact messaging service used across all...

  • IT Service Manager

    4 days ago

    Brasov, Braşov, Romania Jungheinrich Full time 40,000 - 60,000 per year

    Working Area: IT Applications / InfrastructureLocation:Brașov, RO, 500428Company: Jungheinrich Business Services RomâniaStart Date:Recruiter: Andreea Bortas, null nullJoin Jungheinrich in a working environment where you can make a big difference With your knowledge and drive, as a team player you will make an important contribution to ensure that we as a...

  • ABAP De­ve­lo­per SAP EWM

    1 week ago

    Brasov, Braşov, Romania prismat GmbH Full time 40,000 - 60,000 per year

    As anABAP Developer SAP EWM(all genders) you will work with your team to design and implement creative and innovative solutions for mapping logistics processes in SAP Extended Warehouse Management (EWM). You will work closely with our consultants and be involved in cross-national projects. Your main tasks will include the development of ABAP OO as part of...

  • Customer Service Professional with German

    2 weeks ago

    Brasov, Braşov, Romania Freudenberg Group Full time 15,000 - 30,000 per year

    Working at Freudenberg: We will wow your worldResponsibilities:Manage customer interactions related to service and repair orders, order confirmations, and order status updates.Process standard and moderately complex quotes and orders with accuracy and efficiency.Coordinate with suppliers by sending purchase orders and updating delivery timelines.Perform...

  • Customer Service Professional with German

    2 weeks ago

    Brasov, Braşov, Romania Freudenberg Group Full time €45,000 - €55,000 per year

    Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.Freudenberg Performance...

  • Agent vanzari

    1 week ago

    Brasov, Braşov, Romania PromoOne Full time 10,000 - 20,000 per year

    CĂUTĂM MANAGER NAȚIONAL – PROMO ONE Locație: REMOTE Colaborare pe bază de comisionPROMO ONE își extinde echipa și caută un Manager National dinamic și orientat spre rezultate, care să coordoneze activitatea companiei la nivel național.Responsabilități principale: Recrutarea și coordonarea unei echipe naționale de agenți de vânzări în...

  • Claim Management Specialist

    4 days ago

    Brasov, Braşov, Romania Jungheinrich Full time 6,000 - 25,000 per year

    Working Area: Quality ManagementLocation:Brașov, RO, 500428Company: Jungheinrich Business Services RomâniaStart Date:Recruiter: Paula Badea, null nullJoin Jungheinrich in a working environment where you can make a big difference With your knowledge and drive, as a team player you will make an important contribution to ensure that we as a company continue...

  • Service Desk

    2 weeks ago

    Brasov, Braşov, Romania NTT DATA Full time 20,000 - 25,000 per year

    Location:Brasov, RO Cluj, RO Sibiu, RO Timisoara, ROWho we areWe are looking for new members in our Service Desk Support TeamOur Service Desk team is based in Sibiu, Cluj, Brasov and Timisoara and provides high-quality support activities for several system environments and technologies (Windows Client & Hardware, IT Service Management Tools, 365 Microsoft...

  • Regional Retail Store Manager

    2 weeks ago

    Brasov, Braşov, Romania Adecco Full time 40,000 - 60,000 per year

    Adecco Human Resourcesis recruiting on behalf of its client, a well-known retailer, for a Regional Retail Store Manager.We are seeking a proactive and results-oriented Regional Retail Store Manager to oversee multiple locations, driving sales growth and operational excellence. The ideal candidate is a strong leader capable of motivating teams, managing...

  • Service Desk Agent

    4 days ago

    Brasov, Braşov, Romania ALPLA Group Full time 20,000 - 25,000 per year

    What You Will Enjoy DoingThe Service Desk Agent is responsible for providing first-level support to users, ensuring efficient and reliable operation of the service desk. This role involves handling service requests and incidents, delivering excellent customer service, and maintaining communication with users.Managing service requests and incidents via the...