Customer Service Professional with German

2 weeks ago

Brasov, Braşov, Romania Freudenberg Group Full time €45,000 - €55,000 per year

Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

Freudenberg Performance Materials is part of the Freudenberg Group and a leading global supplier of innovative technical textiles for a broad range of markets: From apparel, automotive, building materials, civil engineering, energy, filter media, healthcare and to building interiors and more. Join our team and shape the future of innovation with us Discover our world at www.freudenberg-

Some of your Benefits

Corporate Events

Diversity & Inclusion

Easily Reachable

Flexible Work Models

Meal Allowance

Brasov

Hybrid Work

Freudenberg Performance Materials SRL

You support our team as

CUSTOMER SERVICE PROFESSIONAL WITH GERMAN

Responsibilities

  • Manage customer interactions related to service and repair orders, order confirmations, and order status updates;
  • Process standard and moderately complex quotes and orders with accuracy and efficiency;
  • Coordinate with suppliers by sending purchase orders and updating delivery timelines;
  • Perform proactive follow-ups with customers and suppliers to ensure smooth operations;
  • Collaborate with local partners and suppliers to address and resolve service-related challenges;
  • Maintain and update CRM data to ensure accurate customer and order records;
  • Register tickets for pre-sales and sales-related subprocesses to support internal workflows;
  • Provide basic administrative support for handling customer claims;
  • Serve as a back-up for colleagues during absences, ensuring continuity of service;
  • Offer support to team members and contribute to a collaborative team environment;
  • Prioritize tasks effectively and manage time to meet service deadlines;
  • Contribute to the ongoing improvement of service processes and standards.

Qualifications

  • Degree in Economics, Business, or Technical studies is a plus;
  • Previous experience in Customer Service and/or Sales-related roles;
  • Proficient in German and English;
  • Solid computer skills, including Microsoft Office; TEAMS (incl. Planner), intermediate Excel knowledge required;
  • Experience with SAP or other ERP systems is an advantage;
  • Open mindset toward process improvements and innovation;
  • Strong analytical skills and a fact-based, detail-oriented approach;
  • High level of motivation and an open, transparent communication style;
  • Excellent attention to detail and accuracy;
  • Good organizational skills and a proactive attitude;
  • Proven ability to work effectively as a team player;
  • Strong customer orientation and a solution-focused mindset.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Additional Information

Ioana Militaru

  • Customer Service Professional with German

    2 weeks ago

    Brasov, Braşov, Romania Freudenberg Group Full time 15,000 - 30,000 per year

    Working at Freudenberg: We will wow your worldResponsibilities:Manage customer interactions related to service and repair orders, order confirmations, and order status updates.Process standard and moderately complex quotes and orders with accuracy and efficiency.Coordinate with suppliers by sending purchase orders and updating delivery timelines.Perform...

  • Service Desk Agent

    4 days ago

    Brasov, Braşov, Romania ALPLA Group Full time 20,000 - 25,000 per year

    What You Will Enjoy DoingThe Service Desk Agent is responsible for providing first-level support to users, ensuring efficient and reliable operation of the service desk. This role involves handling service requests and incidents, delivering excellent customer service, and maintaining communication with users.Managing service requests and incidents via the...

  • IT Service Manager

    4 days ago

    Brasov, Braşov, Romania Jungheinrich Full time 40,000 - 60,000 per year

    Working Area: IT Applications / InfrastructureLocation:Brașov, RO, 500428Company: Jungheinrich Business Services RomâniaStart Date:Recruiter: Andreea Bortas, null nullJoin Jungheinrich in a working environment where you can make a big difference With your knowledge and drive, as a team player you will make an important contribution to ensure that we as a...

  • Operations Supervisor with German

    1 week ago

    Brasov, Braşov, Romania NTT DATA Europe & Latam Full time €30,000 - €60,000 per year

    Who We AreThe Service Lead is focused on ensuring the seamless operation, reliability, and performance of critical business applications while driving continuous improvement and efficiency in application operations. The Service Lead will collaborate closely with cross-functional teams to align application services with business goals and user needs.What...

  • Service Desk

    2 weeks ago

    Brasov, Braşov, Romania NTT DATA Full time 20,000 - 25,000 per year

    Location:Brasov, RO Cluj, RO Sibiu, RO Timisoara, ROWho we areWe are looking for new members in our Service Desk Support TeamOur Service Desk team is based in Sibiu, Cluj, Brasov and Timisoara and provides high-quality support activities for several system environments and technologies (Windows Client & Hardware, IT Service Management Tools, 365 Microsoft...

  • Printing Service Delivery Manager

    2 days ago

    Brasov, Braşov, Romania Miele Tehnica Romania Full time 40,000 - 60,000 per year

    Miele Tehnicais a subsidiary of Miele & Cie. KG, Germany. We produce electronic components for a wide range of Miele appliances, such as washing machines, tumble dryers, vacuum cleaners, ovens and others. The products Miele offers to its customers set the standards for durability, performance, ease of use, energy efficiency, design and service products.Join...

  • Java Developer with German

    1 week ago

    Brasov, Braşov, Romania NTT DATA Full time 25,000 - 50,000 per year

    Location:Brasov, RO Remote, RO Sibiu, RO Timisoara, RO Bucuresti, RO Iasi, RO Cluj, ROWho we areYou will be working on a product that enhances quality processes and IT systems for internal manufacturing within a major automotive client. This role involves developing software solutions that support production control systems for various components, including...

  • German fluent speaker backoffice specialist

    2 days ago

    Brasov, Braşov, Romania VALEBIS GROUP Full time 15,000 - 30,000 per year

    · Start: October 2025· Location: Brasov, Romania· Duration: unlimited· Utilisation: 100%· Language: German and EnglishWe are seeking a detail-oriented and proactive Back-Office Specialist to support the company's daily operations and ensure smooth internal processes. This role focuses on administrative, financial, and operational tasks that enable...

  • Programator de sistem informatic

    1 week ago

    Brasov, Braşov, Romania Miele Full time 30,000 - 60,000 per year

    About Miele    What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working...

  • Programator de sistem informatic

    1 week ago

    Brasov, Braşov, Romania Miele Full time 30,000 - 60,000 per year

    About Miele What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment...