Sales Manager

2 weeks ago

ClujNapoca, Cluj, Romania Sales Consulting Full time 40,000 - 60,000 per year
What you will do:

- Strategically develop and grow the client portfolio, focusing on corporate clients, groups, and events in the hospitality sector, through proactive outreach, meetings, calls, and emails.

- Lead and coordinate the Sales Department, aligning team objectives, monitoring performance, and supporting staff to achieve revenue targets.

- Manage end-to-end sales processes for hotel services, including conferences, events and group bookings, ensuring tailored solutions and exceptional client experiences.

- Collaborate closely with hotel management and internal teams (operations, F&B, events) to guarantee flawless execution of client requests.

- Prepare and negotiate offers, contracts, and Banquet Event Orders (BEOs), maximizing profitability while maintaining high client satisfaction.

- Collect client feedback, nurture long-term relationships, and identify upselling opportunities across hotel services.

- Monitor market trends and competitor activity within hospitality and events, identifying new business opportunities.

What we are looking for:

- Proven experience in sales/business development in hotels, resorts, or the broader HoReCa sector.

- Strong hunting mentality with a proactive approach to acquiring new clients and growing existing accounts.

- Excellent communication, negotiation, and organizational skills.

- Solution-oriented mindset, capable of handling complex client needs.

- Advanced knowledge of Romanian and English; additional languages are a plus.

- Availability for occasional travel to meet clients and attend events.

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