Sales Operations Support
5 days ago
Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For more information about Solenis, please visit
The Sales Operations Support Specialist is a key player in ensuring smooth sales operations by managing reporting, forecasting, and documentation. This role bridges the gap between internal teams and clients, emphasizing client satisfaction, upselling opportunities, and operational excellence.
Key Responsibilities
- Reporting & Forecasting: Prepare weekly sales reports for performance analysis and maintain accurate sales forecasts in collaboration with relevant teams.
- Documentation Management: Manage client-related documents, including technical sheets and performance reports, ensuring timely and accurate delivery.
- Operational Support: Coordinate orders, sample requests, and client onboarding processes with internal teams to ensure smooth operations.
- Client Engagement: Identify upselling opportunities, support aftersales activities, and build long-term client relationships to enhance satisfaction and loyalty.
- Process Improvement: Mentor junior team members, resolve complex issues, and contribute to optimizing operational workflows.
Key Requirements
- Bachelor's degree in Business Administration, Sales, or a related field (preferred).
- Proven track record in sales operations, reporting, or client management.
- Proficient in MS Office and CRM tools.
- Exceptional analytical and organizational skills.
- Outstanding interpersonal and communication abilities.
- Multitasking proficiency and ability to prioritize effectively.
- Proactive, solution-driven mindset.
- Strong commitment to continuous learning and professional growth.
- Strict adherence to deadlines and high work quality standards.
- Capability to handle sensitive information discreetly and professionally.
Benefits
- Meal Vouchers
- Life Insurance
- Private Medical Care
- Holiday Allowance
- Christmas and Easter Bonus
- Extra vacation days (Birthdays and 1 additional day added every year of employment)
- Annual Bonus (Target based)
Why Join Us?
At Solenis, you will be part of a dynamic, international team, working on innovative solutions that shape the professional cleaning and hygiene industry. We offer exciting career growth opportunities in a global organization that values innovation, sustainability, and collaboration.
We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
At Solenis our greatest asset are our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.
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