Production Operations Specialist

2 weeks ago

Bucharest, Romania beBeeService Full time
Job Opportunity

The department is responsible for the stability of applications. Key processes include Incident Management and Problem Management, which ensure required stability.

This role supports functional teams and provides expertise to ensure effective services are provided by Service Management.

Main tasks involve monitoring activities, analyzing issues, resolving conflicts, and preparing reports and meetings.

The ideal candidate has knowledge of relevant tools used in the Service Management environment.

Key Responsibilities

1. Develop a good understanding of Service Management functions.

2. Follow all guidelines and controls for relevant processes to ensure compliance and quality.

3. Undertake specific functions within the Service Management process as identified for the specific area.

4. Participate in regular meetings with stakeholders, prepare and document meetings, track progress.

Required Skills and Qualifications

A bachelor's degree from an accredited college or university with a concentration in IT or Computer Science related discipline is required.

ITIL V3 foundation certification is preferred. The ideal candidate should have basic knowledge on interface technologies and communication protocols.

Good knowledge in DAP Environment and Log Analysis is also required.

Benefits

We strive for a culture in which we are empowered to excel together every day.

This includes acting responsibly, thinking commercially, taking initiative, and working collaboratively.

About Us

We welcome applications from all people and promote a positive, fair, and inclusive work environment.

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