Customer Relationship Management Coordinator

4 days ago


ClujNapoca, Romania beBeeCustomercentricity Full time

Job Title: Customer Relationship Management Coordinator

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  • Key Responsibilities:
    • Register all customer inquiries and orders in a timely manner, ensuring accurate logs based on industry standards.
    • Maintain an updated database by adding new customer contacts and accounts while ensuring data integrity.
    • Assign tasks to the responsible person in the sales team and provide support as needed.
    • Update the database with relevant information for every query logged.
    • Manage soft copy documents and handle mailbox management when necessary.
    • Facilitate archiving of all documents used in the logging phase.
  • Requirements:
    • Excellent English communication skills (written and spoken).
    • Customer-focused approach.
    • Proficiency in PC skills: MS Office, Internet, ERP systems.
    • Able to work in virtual teams.
    • Flexibility to adapt to urgent enquiries.
  • Preferred Qualifications:
    • Knowledge of additional languages is advantageous.
  • Our Commitment:
    • We prioritize work-life balance and offer comprehensive benefits plans.
    • Equitable opportunities for growth and development.
    • Supportive and rewarding work environment.
    • Flexible work-from-home policy allowing personalization of work-life mix.

Keyword: CustomerCentricity



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