
Senior Documentation Coordinator
1 week ago
We are seeking a skilled professional to manage overall documentation for complex projects. The ideal candidate will ensure customer documentation requirements are met in a timely manner and act as a main point of contact for our customers and internal collaborators.
In this role, your responsibilities will include:
- Main contact with the customer regarding documentation management, participating in various meetings with customers.
- Analyzing customer documentation requirements from quote to cash and ensuring support on documentation aspects in the quote phase.
- Planning documentation processes according to project charters.
- Ensuring all documentation requirements are met throughout all project phases, owning, developing and updating the documentation list and status.
- Reviewing customer comments on documentation and ensuring on-time submissions.
- Working closely with the project team to coordinate and expedite activities for documentation, revisions and approvals with assigned support teams and customers.
- Collecting, organizing, storing and sending electronic and hardcopy documentation to customers.
- Highlighting documentation project change requests from customers.
- Developing and implementing strategies to align with customer requirements within agreed timeframes.
You will be responsible for:
- Bachelor's degree.
- Proficient English language skills - verbal, reading and writing.
- Excellent organizational skills, including time management and follow-up.
- Good knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Adobe PDF).
The successful candidate will have:
- Knowledge in use of spreadsheets, database, word processing and selected job-specific software.
- Strong communication, interpersonal and influencing skills in support of organizational change.
- Flexible teamwork skills with ability to work in cross-functional teams and across varying groups and interpersonal levels.
We prioritize a workplace where every employee is valued, respected and empowered to grow. We foster an environment that encourages innovation, collaboration and diverse perspectives. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training or leadership opportunities, we invest in your success so you can make a lasting impact.
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