Product Knowledge Expert

2 days ago


Bucharest, Bucureşti, Romania beBee Careers Full time

Elevate Your Career as a Product Knowledge Expert

As a Product Knowledge Expert at Dell Technologies, you'll be responsible for developing and maintaining deep knowledge of our advanced data center infrastructure, networking, and AI solutions. You'll collaborate with cross-functional teams to design and deliver innovative technology-based products and solutions, ensuring customers receive tailored advice and support.

Key Responsibilities:

  • Deliver exceptional customer service, providing timely and accurate information on Dell Technologies' products and services
  • Design and develop customized solutions to meet customers' unique needs, leveraging Dell Technologies' expertise in data center infrastructure, networking, and AI
  • Stay up-to-date with emerging technologies and trends, driving customer value through expert advice and guidance
  • Collaborate with internal stakeholders to identify areas for improvement and optimize processes for better customer outcomes

To succeed in this role, you'll need excellent technology skills, outstanding interpersonal abilities, strong written and verbal communication skills, and fluency in English and German.

Qualifications

  • Undergraduate or Master's Degree earned in a technical field within 36 months before start date
  • Minimum 2 years of experience in a sales or technical consulting role, preferably in the tech industry
  • Strong problem-solving capabilities, attention to detail, and a self-starter mindset
  • Consultative technical design and selling skills combined with a strong aptitude for technical curiosity


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