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Customer Support Agent

3 months ago


Bucharest, Bucureşti, Romania Gi Group Staffing Company Full time
Gi Group este in cautarea unui Customer Support Agent (RO), pentru unul dintre clientii nostri, un furnizor global de servicii, specializat in externalizarea serviciilor de calitate si suport in ceea ce priveste experienta clientilor.

Cerinte:

Cunostinte de limba Engleza, nivel B2 (necesara perioadei de training);
Abilitati de comunicare si interactionare;
Atitudine prietenoasa;
Disonibilitate pentru lucru in schimburi.

Responsabilitati:

Gestionarea interactiunii cu clientii prin chat, e-mail, voce si retele sociale;
Oferirea unui nivel optim de servicii cu scopul de a obtine cea mai buna rezolutie pentru clienti;
Consilierea clientilor cu privire la cea mai buna abordare in functie de nevoile si solicitarile lor.

Beneficii:

Tichete de masa;
Perioada de training platita;
Abonament Bookster;
Abonament medical – Regina Maria.