Business & Functional Analyst (Telecom Domain)

6 days ago

Bucharest, Bucureşti, Romania Data Edge Full time 30,000 - 60,000 per year

Contract Type:
Freelance/Contractor(RO) SRL or PFA

Contract Duration:
April 2026 December 2026
Number of Consultants:
1
Role Overview
We are seeking an experienced
Business & Functional Analyst
with strong expertise in telecom technologies and Unified Communications (UC) systems. The role involves supporting ongoing projects through requirement analysis, documentation, coordination, and functional support, with a focus on end-user communication systems such as Microsoft Teams telephony and SIP-based solutions.

Key Responsibilities

  • Gather, document, and validate business requirements together with internal stakeholders.
  • Analyse current communication workflows and identify improvement opportunities.
  • Support projects related to Unified Communications and telephony systems (Teams Voice, SIP).
  • Coordinate with technical teams to ensure requirements are accurately understood and implemented.
  • Prepare and maintain project documentation, including reports, meeting minutes, process descriptions, and functional specifications.
  • Monitor progress, track action items, and support overall project coordination.
  • Assist in data collection, interpretation, and presentation for project decision-making.

Required Profile

  • 3+ years of experience in roles such as Business Analyst, Project Analyst, Project Coordinator, or similar.
  • Solid understanding of Unified Communications systems, including Microsoft Teams telephony, softphone solutions, SIP phone systems, and related telecom technologies.
  • Strong analytical skills with proven ability to gather, interpret, and present data clearly.
  • Excellent communication abilities (written and verbal), capable of producing structured reports, documentation, and meeting summaries.
  • Detail-oriented, organized, and comfortable supporting multiple stakeholders in a dynamic environment.

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