Telecom Expense Manager

2 days ago

Bucharest, Bucureşti, Romania Electronic Arts (EA) Full time 40,000 - 60,000 per year

We are looking for a
Telecom Expense Manager
specializing administering our fixed telecom inventory. You will manage the full life cycle or EA's fixed telecom inventory, develop analytical reports and manage internal customer support. You will also support invoice management, dispute resolution and product/ service optimization efforts. You will also help with contract and rate compliance, and policy development projects. You will report to the Senior Network and Transport Manager. This is a financial focused hybrid remote/in-office role.

Responsibilities:

  • You will manage and operate EA's global telecom expense management platform, Sakon.
  • You will audit invoices to eliminate vendor billing errors, ensure rate compliance, and identify savings opportunities.
  • You will oversee procurement processes; creation of Purchase Requests and Purchase Orders for required services.
  • You will ensure that all contractual terminations, upgrades, and new installations are recorded in EA's MACD tool, which integrates with Sakon to track and verify invoice accuracy.
  • You will create monthly reporting to aid with fiscal year forecasting, budget variance against forecasts.
  • You will collaborate directly with carrier partner representatives to resolve payments and billing disputes.
  • You will partner with Accounts Payable and IT purchasing team to resolve queries related to departmental spend.
  • You will explain complex financial and telecom concepts to non-expert team members.

Qualifications:

  • General knowledge of business finance - cost allocation, account payable and general ledger processes.
  • 5years experience industry experience in a Telecom Domain; working knowledge of Invoice Processing, Exception Handling, Accounts Payable and Reconciliation, Bills Payable.
  • 5 years experience documenting Telecom Expense Management operational processes.
  • Familiarity with telecom service providers and billing platforms across the US, Canada, Europe and AsiaPac.
  • Experience using Sakon Telecom Platform is a bonus.
  • Certified Telecommunications Expense Management (CTEMP) credential is a bonus

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