Account Manager

About VOX

VOX is a visionary company led by a single founder, currently leading the way in flashcall and telecom carrier services, transforming the way businesses communicate, authenticate and connect. As a hyper-growth company, VOX achieved over 25% YoY revenue growth last year and is aiming to reach $100M+ revenue this year. VOX is looking for a team of growth-driven individuals to take the company to new heights.

VOX's cutting-edge technology and dedicated customer service team ensure that telcos and enterprises maintain secure, fast, and reliable connections while protecting their networks. VOX's promise of a hassle-free experience and superior customer support enables telcos and enterprises to focus on success. As a company, VOX focuses on solutions that monetize the assets of mobile network operators.

Joining VOX offers the opportunity to work with the industry's leading technologies and help them stay ahead and continue to innovate with a comprehensive suite of flashcall and telecom carrier services. VOX is highly committed to providing its employees with a dynamic, forward-thinking work environment, competitive compensation and benefits, vacation and time-off packages, and stock options. This is a once-in-a-lifetime opportunity for highly ambitious individuals, as VOX plans to expand its solutions portfolio and go public in the next 3-5 years.

Role objective:

The Account Manager is responsible for promoting, selling, and advertising VOX Solutions' services while maintaining strong relationships with key accounts and partners. The role involves identifying new sales opportunities, executing market development strategies, and ensuring successful contract implementation with partners.

Additionally, the Account Manager monitors sales targets, contributes to market research, and supports commercial contracting efforts. This position plays a vital role in driving sales growth and sustaining long-term client partnerships.

Reports to: Head of Sales, Voice and SMS

Key interactions:

Internal - Sales team, Business Development, Product Management, Technical Support / Engineering, IT, Finance / Billing, Legal;

External - Client Procurement / Buying, Executives / Decision Makers, Client Technical Engineers, PMs, Finance

Key Responsibilities:

• Promotion, selling, and advertising of the Company's Services.
• Identification of sales opportunities and business development across different geographies assigned.
• Execution of sales and market development strategies.
• Development and maintenance of high-level relationships with key accounts and partners.
• Monitoring of target achievement on the designated accounts and setting of objectives for result delivery.
• Reach and engage high-level contacts with the key partners and assist with the implementation of the contracts for partners.
• Provide support to sales management and sales responsible for commercial contracting.
• Assist in and provide Market research to help facilitate the company strategy, commercial, and operational activities.
• Contract and Channel Management with assigned partners.
• Other related sales and business development activities deemed needed by the Company.

Skills:

• Sales Expertise: Proven experience in promoting, selling, and advertising telecom services. Familiarity with B2B telecom sales, including Voice and SMS services, is preferred.
• Relationship Management: Strong skills in developing and maintaining high-level relationships with clients and partners.
• Target-Oriented: Demonstrated ability to meet and exceed sales targets and KPIs.
• Communication: Excellent written and verbal communication skills, with the ability to present and negotiate effectively with clients and partners.
• Market Research: Ability to conduct market research and analyze industry trends to support business strategy.
• Negotiation Skills: Strong negotiation skills for contract management and sales discussions.
• Teamwork: Ability to work effectively with cross-functional teams, including sales, operations, and management.

Experience:

• Bachelor's degree in Business Administration, Sales, Marketing, Telecommunications, or a related field.
• Master's degree in a relevant field or additional certifications in sales or account management are a plus.
• 3+ years of experience in sales and account management within the telecom industry.
• Proven success in driving sales growth, managing key accounts, and executing business development strategies.
• Experience with Voice, SMS, or other telecom services is highly desirable.
• Experience with B2B sales, including commercial contracting and managing client relationships in a service-oriented business is a plus.

Join the team and help shape the future of the telecom industry