Telecom - NOC L1 Engineer

4 days ago

Bucharest, Bucureşti, Romania Soitron Full time €15,000 - €30,000 per year

Location
: On-site (Bucharest)

Schedule:
Rotational shifts in a 24/7 environment

Are you passionate about
network performance and troubleshooting
? We're looking for a skilled professional to
monitor, analyze, and optimize
our
Telecom Mobile Core Network
using tools like
Centreon, EXFO, Kibana, and Grafana
.

Key Responsibilities

  • Monitor the health and performance of
    voice, core network, and IT infrastructure
    across a 24/7 operations schedule. (1st Level)
  • Troubleshoot and resolve issues related to IP networking (TCP/IP, BGP),
    mobile core protocols
    and backend systems (databases, APIs).
  • Operate effectively in
    Linux environments.
  • Use monitoring and observability tools such as
    Syslog, Centreon, EXFO, Kibana, and Grafana
    to detect and resolve real-time issues.
  • Respond promptly to incidents, alerts, and service requests, with proper escalation and follow-through for complex problems.
  • Work rotating shifts (including nights, weekends, and holidays) to ensure continuous coverage.
  • Document incidents, troubleshooting steps, and resolutions to improve internal knowledge and response times.

What We're Looking For

Required Qualifications:

  • Bachelor's degree in Computer Science, Telecommunications Engineering, Network Engineering etc.
  • Knowledge of
    Mobile Core Network
    , SS7/Diameter/Camel/MAP protocols, resolving technical IT issues (DB issues, API issues).
  • Strong understanding of
    TCP/IP networking,
    including protocols, routing, and network architecture and IT infrastructure and systems.
  • Minimum 2–3 years of experience in
    Network Operations Center (NOC)
    , IT Support or a similar technical support role (e.g. incident management, problem management, change request)
  • Experience with
    monitoring and analyzing performance tools
    (e.g.,Centreon, Grafana, Kibana, Nagios, EXFO).
  • Surveillance of the Telecommunications Network, initial alarm correlation, isolation of fault, filtering of incident, working with
    ticketing systems
    (e.g. PagerDuty).
  • Basic knowledge of
    Linux system environments,
    using command lines
    for troubleshooting.
  • Familiarity with
    ITIL
    practices and processes or equivalent experience in service management.
  • Strong analytical and communication skills, with the ability to work under pressure.

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