Cold Calling Specialist/Consultant

5 days ago

Bucharest, Bucureşti, Romania Deveho Consulting Group Full time 20,000 - 60,000 per year

About the Role

Proactively identify and contact potential customers, generate leads (sales opportunities), and set up meetings for the sales team for our main product Sage X3 ERP, as well as for the other products in the portfolio.

Responsibilities

  • Contacting potential customers by phone (cold calling) from a database. Convincingly presenting the company's products or services.
  • Using sales scripts, with the ability to adapt them to the discussion.
  • Identify the needs and challenges faced by potential customers.
  • Qualify leads and set up meetings or demos for sales representatives.
  • Enter and update contact details and interaction information in the CRM (Customer Relationship Management) system.
  • Collaborate with the sales and marketing team to optimize lead generation strategies.
  • Collaborate with marketing team in: drafting, publishing articles on various platforms (e.g., LinkedIn) and monitoring the progress.
  • Achieve and report on daily, weekly, and monthly call and lead generation goals.

Qualifications and experience

  • High school or college degree.
  • Previous experience in sales, telemarketing, or a similar customer-facing role(1-2years).
  • Proven track record of meeting or exceeding sales targets.
  • Knowledge and experience working with CRM software.
  • Foreign languages: mandatory - English; French is a plus

Required Skills

  • Excellent verbal communication skills: A pleasant, clear, and persuasive tone, adapted to the personality of the interlocutor.
  • Active listening skills: The ability to understand the client's needs and objections.
  • Resilience and persistence: Ability to handle rejection professionally and remain motivated.
  • Results-oriented: Determination to achieve and exceed set goals.
  • Organization and time management skills: Ability to plan daily activities efficiently.
  • Adaptability: Flexibility in adjusting the approach strategy based on the responses received.
  • Proactivity: Initiative in seeking new opportunities and approaching potential customers.

Key performance indicators (KPIs)

  • Number of daily calls made.
  • Number of qualified leads generated.
  • Number of meetings scheduled.
  • Conversion rate of calls into leads or meetings.
  • Accuracy of data entered into the CRM system.

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