Remote Italian speaking Customer Service Representative in Athens, Greece
4 days ago
Join a Team That Values Empathy, Excellence, and Innovation
Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy will make a real difference.
What You will Do
- Provide empathetic, accurate, and timely support to the users.
- Stay informed about the products and community standards to offer effective solutions.
- Make thoughtful decisions while advocating for the community's best interests.
- Investigate and resolve user issues, including account support requests and reports of abusive content.
- Respond to inquiries with speed, quality, and empathy.
- Use your market-specific knowledge to identify scalable improvements in user support.
- Analyze data to enhance user experience and improve workflows.
- Enforce Terms of Use by monitoring and addressing abuse reports.
- Spot trends and escalate complex issues to the global team when necessary.
What We are Looking For
- Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly in Italian (C2) and English (B2).
- A proactive attitude with a bias toward doing whats right for the community.
- Attention to detail and a results-driven mindset.
- Ability to analyze data and identify trends to enhance workflows.
- Familiarity with products and community standards (training will be provided).
What We Offer
Compensation & Benefits
- Salary: 1100 EUR gross monthly x 14 per year
- Performance bonus: up to 200 EUR per month
- Work Schedule: Monday Sunday hours per day, 5 days per week with rotative shifts)
- Opportunity to work in an international and supportive environment in Athens.
- Continuous training and career development opportunities.
- Flexible working conditions and a vibrant workplace culture.
- Relocation assistance for candidates outside of Greece.
-
Bucharest, Bucureşti, Romania Cross Border Talents Full time €12,000 - €36,000 per yearJoin a Team That Values Empathy, Excellence, and Innovation Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full time €13,200 - €16,400 per yearJoin a Team That Values Empathy, Excellence, and Innovation Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full time €17,400 - €24,600 per yearJoin a Team That Values Empathy, Excellence, and Innovation Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full time €21,000 per yearJoin a Team That Values Empathy, Excellence, and Innovation Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Bucharest, Bucureşti, Romania Learning & Growth Education Ltd Full time €15,000 - €30,000 per yearCross Border Talents is looking for a native Croatian speaking Car Rental Customer Service Agent to work for a leading provider in Athens, GreeceActivitiesAgent will act as a car hire and handle customer queries (general enquiries, cancellations and amendments);Respond consumer inquiries/questions raised via phone, email and chat channels for customers (no...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full time €50,000 - €80,000 per yearCross Border Talents is looking for a native Croatian speaking Car Rental Customer Service Agent to work for a leading provider in Athens, Greece Activities - Agent will act as a car hire and handle customer queries (general enquiries, cancellations and amendments); - Respond consumer inquiries/questions raised via phone, email and chat channels for...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full timeJoin a team that values empathy, excellence, and innovationWe 're looking for a Customer Service Representative to support a global online community. In this role, you will create positive digital experiences by providing high-quality, empathetic assistance to users worldwide. You will play a key part in maintaining community trust and ensuring users feel...
-
Italian Customer Support
2 weeks ago
Bucharest, Bucureşti, Romania FH Collective - Academy Full time €12,600 per yearA global leader in thelogistics & express delivery sectoris expanding its Italian customer operations. We are hiring Italian-speaking professionals for a fully remote support role within Greece. If youre looking for stability, international exposure, and a strong career path, this opportunity is an excellent fit.Salary & BenefitsSalary: 1,050 gross/month ×...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation Do you enjoy helping people and fostering meaningful online interactions? Become part of our team as a Customer Service Representative and contribute to supporting a worldwide community of users. In this position, you will work in an engaging, fast-paced setting where your abilities in...
-
Italian Customer Support
2 weeks ago
Bucharest, Bucureşti, Romania FH Collective Academy Full time €12,480 - €12,600 per yearA global leader in the logistics & express delivery sector is expanding its Italian customer operations. We are hiring Italian-speaking professionals for a fully remote support role within Greece. If youre looking for stability, international exposure, and a strong career path, this opportunity is an excellent fit. Salary & BenefitsSalary: 1,050...
