Remote German speaking Travel Agent in Athens, Greece

1 week ago

Bucharest, Bucureşti, Romania Learning & Growth Education Ltd Full time €16,800 per year

Cross Border Talents is looking for a German speaking Travel Agent to work remotely in Greece for a Global Leader in the travel industry.

Your Role as a Bilingual Customer Advisor:

Respond and record consumer inquiries through free phone lines for customers;

Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;

Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;

Ensure all support calls and emails are answered and resolved within the agreed SLAs and logged appropriately;

Troubleshoot through the use of open questions, support documents, and system training;

Offer recommendations to common problems or frequently asked questions.

Requirements:

High School Diploma or Higher;

Native/Fluent German;

Good level of English, C1;

Good Problem-Solving Skills;

Strong troubleshooting skills

Benefits
Possibility of remote from anywhere in Greece;

Private Health & Life Insurance;

1,400 Euros gross monthly x 14 salaries;

Performance bonus;

25 days annual leave;

Working hours: 40h per week = is 8 hours per day / 5 days a week;

Relocation package*

  • Accommodation in a great hotel close by the office for 3 weeks
  • 300 Euros accommodation support for the candidates moving from abroad (with the 1st payment)

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