Dutch-Speaking Customer Service Representative
1 week ago
Job Title: Dutch-Speaking Customer Service Representative
Location: Bucharest, Romania (Onsite)
Job Type: Full-Time, Permanent
We are a leading provider of customer service solutions, dedicated to delivering exceptional support and creating meaningful connections with customers around the world. As we continue to expand, we are looking for a Dutch-speaking Customer Service Representative to join our dynamic team in Bucharest, Romania. If you're passionate about providing outstanding service, fluent in Dutch, and eager to contribute to a fast-growing team, we want to hear from you
Your Role:As a Dutch-Speaking Customer Service Representative, you will be responsible for delivering high-quality customer support to our Dutch-speaking clients. You will engage with customers through various communication channels (phone, email, live chat), helping to resolve their queries and providing timely, effective solutions. Your fluency in Dutch will be essential to building strong relationships with our customers and ensuring a positive experience at every interaction.
Key Responsibilities:- Provide outstanding customer service to Dutch-speaking clients via phone, email, and live chat.
- Assist customers with inquiries, issues, and product-related concerns, offering solutions in a timely manner.
- Accurately record customer interactions and follow up to ensure complete resolution of queries.
- Maintain in-depth knowledge of our products and services to provide accurate information to customers.
- Strive to meet or exceed key performance indicators (KPIs) including response times, resolution rates, and customer satisfaction.
- Handle customer feedback, complaints, and escalations with professionalism, working towards swift and satisfactory resolutions.
- Collaborate with colleagues across departments to ensure a seamless customer experience.
- Provide suggestions for process improvements and contribute to enhancing service quality.
- Fluency in Dutch (native or near-native) and English (written and spoken).
- Previous experience in a customer service or contact center role is preferred.
- Strong communication skills with the ability to interact with customers in a clear, friendly, and professional manner.
- Problem-solving abilities and the capacity to handle challenging customer situations.
- Proactive, self-motivated, and able to work independently as well as in a team.
- Strong organizational skills with attention to detail.
- Comfortable working in a fast-paced, goal-oriented environment.
- Ability to work onsite in Bucharest, Romania.
- Competitive salary and performance-based incentives.
- Health and wellness benefits, including medical insurance.
- Paid vacation, public holidays, and work-life balance.
- Comprehensive training and ongoing professional development.
- Opportunities for career advancement within the company.
- A collaborative, inclusive, and supportive team environment.
- A positive and dynamic company culture.
If you're passionate about customer service, fluent in Dutch, and have experience working in a customer service or contact center environment, we would love to hear from you Please submit your CV along with a cover letter explaining why you would be a great fit for this role.
-
Bucharest, Bucureşti, Romania Cross Border Talents Full timeThe jobWe are looking for a Dutch speaking Customer Support Representative to work for a leading global provider in Lisbon, Portugal. You will be part of a team, ensuring a competent and friendly customer serviceexperience over the phone and via e-mail.The activitiesListen to customers questions and concerns, and provide answers and solutions;Troubleshooting...
-
Dutch Client Advisor
1 week ago
Bucharest, Bucureşti, Romania CBT Full timeJob Title: Dutch-Speaking Customer Service RepresentativeLocation: Bucharest, Romania (Onsite)Job Type: Full-Time, PermanentAbout Us:At [Company Name], we're driven by a passion for delivering exceptional customer experiences. As a fast-growing leader in customer service, we are seeking a Dutch-Speaking Customer Service Representative to join our...
-
Dutch communication Advisor- Romania
1 week ago
Bucharest, Bucureşti, Romania CBT Full timeJob Title: Dutch-Speaking Customer Service RepresentativeLocation: Bucharest, Romania (Onsite)Job Type: Full-Time, PermanentAbout Us:At [Company Name], we're redefining customer service with a focus on quality, care, and efficiency. As we expand, we're looking for an enthusiastic Dutch-Speaking Customer Service Representative to join our dynamic team in...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full timeThe jobCross Border Talents is looking for a Dutch speaking Customer Support Representative to work for a leading global provider remotely in Portugal. You will be part of a team, ensuring a competent and friendly customer serviceexperience over the phone and via e-mail.The activitiesListen to customers questions and concerns, and provide answers and...
-
Customer Service Representative with Dutch
4 days ago
Bucharest, Bucureşti, Romania Wipro Full timeJob DescriptionJob Title: Customer Service Representative with Dutch (full remote)Req Id: 109484City: Bucharest-WSM1State/Province:Posting Start Date: 11/18/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...
-
Bucharest, Bucureşti, Romania Learning & Growth Education Ltd Full timeThe jobCross Border Talents is looking for a Dutch speaking Customer Support Representative to work for a leading global provider remotely in Portugal. You will be part of a team, ensuring a competent and friendly customer serviceexperience over the phone and via e-mail.The activitiesListen to customers questions and concerns, and provide answers and...
-
Dutch IGaming Customer Support
1 week ago
Bucharest, Bucureşti, Romania Workster Jobs Full timeAre you fluent in Dutch and passionate about providing exceptional support in the innovative world of iGaming? Join our rapidly growing international team in Bucharest as a Customer Support Advisor for the Dutch-speaking market. If you thrive in a multicultural setting, enjoy solving problems, and are dedicated to delivering seamless player experiences,...
-
Bucharest, Bucureşti, Romania Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Bucharest, Bucureşti, Romania Essence Coaching Group Full timeDanish Speaking Customer Service Representative Location: Barcelona (Hybrid) Monthly salary: Euro gross What You Will Do Handle booking inquiries via phone, email, and chat Provide clear information and solutions Support customers with professionalism and care Maintain accurate documentation Why This Opportunity Is Different Multicultural work environment...
-
Customer Support Analyst with Dutch
6 days ago
Bucharest, Bucureşti, Romania Ascensos Romania Full timeWelcome to AscensosAt Ascensos, we don't just support customers—we create exceptional experiences. As one of Europe's fastest-growing BPO providers, we partner with leading global brands to deliver smart, human-centered support from our hubs in the UK, Romania, Turkey, South Africa, and the Caribbean.Now, we're expanding our Bucharest team with a Dutch and...
