Platform Engineer

About Temenos
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE
The Platform Engineer is responsible for the high availability and successful operation of cloud and data center hosted services. The Sr. Infrastructure Engineer's primary responsibilities include building and supporting the tools, processes and infrastructure that allow us to deliver and scale our business with high quality, consistency, and operational insight.

OPPORTUNITIES

• You will be responsible for the successful operation and high availability of cloud and data center hosted services.
• Responsible for providing senior level expertise on infrastructure architecture and Microsoft systems.
• Facilitate the establishment and implementation of standards, policies, and procedures that guide the design of secure technology solutions
• including architecting and implementing scalable solutions requiring integration of multiple platforms, operating systems and applications across Temenos Cloud
• Reviews, advises and designs standard software builds and hosted application deployments.
• Tracks industry trends and maintains knowledge of new technologies, advising leadership of opportunities to improve quality, reduce costs and/or create competitive advantages
• Build and improve the performance and availability of hosted application services and infrastructure.
• Ensure information security best practices and policies are implemented in system designs.
• Integrate, install, configure, test and support hosted services/applications.
• Build and govern system availability program; mapping systems and services monitoring and alerts to Temenos Cloud Americas providing SLA reporting and performance.
• Develop and monitor automated infrastructure processes to standardized service delivery and meet regulatory requirements Regularly communicate with a wide variety of people and must be confident and capable of communicating at different levels both internally and externally.
• Must demonstrate a flexible and responsive attitude to service delivery and customer service, possess a desire to automate and innovate, and be able to positively participate in a growing team culture.

Skills

• You should have 8+ years managing, architecting and optimizing infrastructure on Microsoft Stack and virtualized environments.
• 1+ years experience building and managing cloud infrastructure, preferably Azure.
• 1+ years working experience using infrastructure orchestration toolsets such as Ansible, Puppet, Azure Automation, PMG Digital Platform desirable.
• In-depth knowledge in PowerShell and working with API's.
• In-depth knowledge of Microsoft Windows Operating Systems including technologies such as Active Directory, Network Policy Services, Network
• Load Balancer, Web Application Proxy, DNS, Volume Shadow Copy Services.
• General knowledge of Microsoft SQL and other databases.
• In-depth knowledge in JBOSS and JMS Queue is desirable.
• Experience with system monitoring and application performance monitoring tools.
• Bachelors degree in Information Sciences and Technology or academic equivalent.
• Strong time management and organizational skills.
• Effective analytical, troubleshooting and problem-solving skills.
• Self-motivated and self-starter, able to work independently with minimal direction.
• Working knowledge and understanding of core banking and financial systems a plus.
• Detailed understanding and ability to operate within a process-driven organization.
• Ability to communicate effectively to peers and customers.
• Excellent verbal and written communications skills.
• Discipline and experience in recognizing and handling confidential and sensitive information.
• Ability to quickly assimilate information, providing innovative solutions and attention to detail.
• Ability to achieve effective changes and continuous improvement in delivery and the day-to-day operations and processes.
• Experience working with enterprise level client when there are issues, acting with credibility and professionalism as well as giving confidence to clients on the actions performed.
• Experience with and knowledge of cloud platform solutions.
• Experience in providing service to financial services organizations including a deep understand of the specific service, regulatory, confidentiality and trust requirements of this industry is a plus.
• A passion for technologies and solutions, and a strong aptitude for continuous improvement.

VALUES

• Care about people and cloud needs.
• Commit all assigned duties.
• Collaborate with all the Cloud Team.
• Challenge and growth yourself working with dynamic teams.

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leave: 2 weeks of paid leave each year for study or personal development

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